Victory Towing & Recovery 937 Bacon Street, Durham, NC 27703

"Last night my car was towed. I wasn’t upset about it because it’s Durham & that’s just how Durham is. What I do not appreciate is that this place of business is SUPPOSE to be open 24/7 as advertised. I found my car at this location right after it was towed, called them a millions times with no answer or return phone call. Now this morning about 15 minutes ago, someone called me and asked did I leave a message. I mean duh you obviously see the damn phone call and heard the voicemail. So now he’s saying I have to pay $395 and be here by 9am and if im 15 minutes late, it’s an extra $50. So I’m here at 8:48am, I asked him “I thought y’all were open 24 hours. He said if you get towed you have to schedule an appointment. I said that makes no sense and he insisted that I call management on Monday, which is fine. He’s just doing his job. He was very respectful young man"

"I would like to start by saying that I received a tow warning message on my vehicle for expired tags -totally valid- I am upset at whoever placed said sticker on my car, being that it left residue covering the ENTIRE left side mirror. I tried calling and was hung up on at least three times. Unprofessional and ignorant, being that the car is unsafe to drive since the side mirror is not useable. Next time, do better."

"Matt was absolutely fantastic and is clearly highly experienced. He managed to carefully tow my lowered Miata with a wrecker and didn't damage a single thing. To top it all off, he was able to back it straight into my garage. 10/10 Service."

"After calling about 7 other tow truck companies in the Raleigh area, Victory Towing and Recovery was the only company to pull through. Every other company was either unavailable or gave me the run-around telling me they would call me "right back" with a quote, only to never call back. The dispatcher I spoke to at Victory was very polite and efficient. She was able to give me a quote within minutes, and a time frame of when the driver would be able to get to my location. Matt was able to come to my location within about an hour of my initial contact with the company. My van's rear wheels would not move in reverse at all, but my van was unfortunately broke down in a one way driveway that made pulling it out backwards the only option. Matt was determined to accomplish the tow and was able to problem solve through a difficult tow situation. Pricing was comparable to the one other quote I was able to get. Thanks Victory for great service all around!"