BMW of Southpoint 225 Kentington Drive, Durham, NC 27713

"I had my first service at BMW. Anthony was great to work with and answered all my questions. The BMW lounge is easy to work at while you wait with drinks and snacks. I owned a Lexus previously, and I must say BMW could take some tips. Lexus greets you the minute you drive in for service and directs you to your provider for the visit. They are very customer centric at every touch point.You are assigned an advisor who stays with you as long as they are there and you own the vehicle. The care I received at Johnson Lexus was second to none in showing they cared about me and my car. I am happy and love my new car and hope to work with a nice service provider again next time. Thank you Anthony! And, Cheers to Rudy Padilla at Johnson Lexus for taking such good care of me in the past."

"1,000% Platinum VIP Experience at Southpoint BMW! I drove 3 hours outside of my area for top customer service. Southpoint is unequivocally ranked #1 compared to Charlotte and Northlake BMW. Joshua Winstone provided unmatched service and confidence to deliver and execute. Tyler Bowyer (Sales Manager) delivered numbers you asked for with undeniable confidence. We’re ready to purchase another car this year at Southpoint. Thank you both for the incredible experience, look forward to the next visit!! - Very Satisfied Customer (Big Smile!)"

"My husband searched and searched to find us a convertible that had all wheel drive. Adam at Southpoint sent us a video showing the car but it was 400 miles away. I was not a fan of driving 400 miles to look at a car but that video changed my mind. Once we arrived, it was even better. We are first time BMW purchasers and some of the other dealerships we visited didn’t make us feel comfortable. Everyone at Southpoint was great. Curtis was wonderful too. After buying this car from them, I would drive the distance to buy again because of how they made us feel."

"Jeffrey Snow at Southpoint BMW was awesome! When we walked into the dealer, with a smile on his face, he was the one to come and greet us. Instead of us having to find and wait for someone to help us like at other dealers. It is refreshing to see someone who is genuinely into cars and excited about the products he is selling. It became obvious when talking to him, that he knows the cars well including all the software, which let’s face it, has become a predominant part of the driving experience and can sometimes be overwhelming and convoluted. I usually do through research on the cars I’m interested in prior to going to see them in person. Usually I know more than the sales person, but with Jeffrey that was not the case. He also went above and beyond throughout the entire buying process even though through no fault of Jeffrey it was not the smoothest. He always had a smile on his face and at no point ever seemed frustrated. He did his best to make the experience as pleasant as possible and got us a great deal. If you ever go to BMW of Southpoint, Ask for Jeffrey! We are happy with our purchase and will Undoubtedly go back to Jeffrey for our next BMW."

"I will say that it was one of the best buying experiences we had. I wanted to be a surprise for my wife so until everything was done she didn't know anything. Kudos to our sales person Jeffrey Snow for getting us a great deal and organizing everything. My wife loves her X3 and how everything was coordinated."