Wasp Automotive

"Go to place to get my cars maintained. Very reasonable prices and knowledgeable staff that does a great job communicating. Read: they don’t try to shove random unneeded fixes onto your car, which I personally appreciate. Came in last few times and was told to anticipate getting my brake pads replaced soon. I appreciated that they explained that in advance, didn’t force me to get them replaced immediately, and gave me a thorough explanation of what they’re looking for when they’re replacing parts. A plus? Nice like work space with free sodas and coffee, so you don’t always have to ask for a friend to pick you up. WeWork who?"

"I used to take my car and my wife’s car here won’t be back after what we just went through with her 2011 Corolla. They had replaced the spark plugs back in June of 2023 fast forward to Sept 2023 he car started shuddering when accelerating which when we took it to them found out it had two bad coils on two of the spark plugs. So much for them ordering good parts or standing behind their work we wound up with $477 worth of additional repair costs and the realization that we need to find a better mechanic. Especially since the lady at the shop mentioned how odd it was she had seen several different cars come in with the same problem despite different milages on each…. So yeah Wasp Auto use to have a rep but they’re dead to me and my family now. Anyone taking your car there seek a second opinion at least or just go elsewhere save yourself from a possible scam or crummy job with bad parts."

"After a really bad experience at a local branded service on my 2001 Honda Accord, I asked a colleague for recommendation for a Honda servicing garage, he gave me WASP Automotive, that was some 15 years ago and I have been using their service ever since and on both my Honda vehicles. Galen is the mechanic I have worked with for those years, he is very honest, friendly and responsive. Usually mechanic tries to ask you to fix things often considered optional, Galen however always explains in details what absolutely needs to be fixed and what you can wait to get more miles out. In his own words, he wants to treat his customers beyond a transactional one. On several occasions, he even offered me tips and advice for DIY, troubleshooting and fixing small issue myself. If you are lucky to have his number, he even responds to my sms on vehicle issues outside of work. This is definitely not something you would expect from other garage or branded dealer/service centers."

"I bought my Toyota's specifically to have these guys as our mechanics. They're great, honest and specialized to the Japanese brand they're working on. I'll use them as long as they're in business."

"Phenomenal mechanic shop. Every mechanic is very nice and genuine; these guys are as honest and down to earth as they come. I’ve been to a lot of different auto shops and mechanics; never have I been to a location that felt more genuine in providing honest and quality service. Had a great experience here getting a car serviced. Pete, the mechanic on our car, was great and very nice. This place gained customers for life."