Sport Clips Haircuts of Apex

"Okay, so with this review, putting it in context is important. They were busy on a Sunday and there were two people working HOWEVER… the nonsense I experienced was extremely frustrating, hence why I’m posting this. I checked in online early at 10:46. I received a text at 1:00 saying I was next up, I show up at 1:10. I check in and wait. My name on the waitlist is next in line, with a 5m wait. Then a 2m wait. Andddddddd next thing I know, my name is off the list. The lady claimed to have called my name. But with me, not looking at my phone because I was expecting to be called up, not hearing my name called, or at the very least experiencing somebody verifying what my name was BEFORE they took my name off the list, I was confused. The lady asked me politely if I would allow the next person to get his haircut and that she’ll get me next. Me, slightly annoyed but being patient, said it was fine and I’ll wait for the next one. While she was occupied, the other lady took someone over me, but I gave them the benefit of the doubt assuming that the First Lady I spoke with would take care of me. Alas, no. She didn’t. She came back after cutting the gentleman’s hair, and skipped over me yet again. So I left. I wasted 40 minutes sitting there doing nothing, i checked in online, I was present when I needed to be, and just got looked over because not a single person checked for my name while I was sitting there waiting. Even giving her the benefit of the doubt and saying that she did call my name, at the VERY least she could have verified who I was before removing that name. I get you are busy, but you’ve got to do better than this."

"Schedule an appointment online with a 28-minute wait time. 5 minutes after confirming it, they sent a text saying my wait was now 1 hour and 45 minutes with no way to reschedule. I understand a delay of a few minutes but not one where the company wants you to rearrange your entire day to accommodate their ineptness and improper scheduling."

"I don't know how they're trained. On lawnmowers or tractors. All unhappy angry faces. They left lots of cuts on my son's back of the head."

"Came in Saturday morning (9/2) with my son around 9:20am. The location had just opened and we were greeted by Heather B sitting in a chair behind the register while her co-worker scrammed around still putting out chairs for customers. We told her we checked in and she said ok. Moments later she printed out the ticket for my son but did not take it with her. Once he was in her chair she asked- what are we doing? I told her it's the same thing we do all the time and the stylists usually work off the tickets directions. She sighed and walked back up to the front and retrieved the ticket. She began to cut his hair and in less than five minutes she was done! The fastest haircut he has ever received, she then tried to usher him over to me but I said- he would like the MVP treatment. Again, she sighed and walked him to the back. My son told me that not only did she soak his shirt in the back, she could not figure out how to place the hot towel on his face without it falling off so she just gave up. She placed him in the chair and lazily ran the massager around his back for 15 seconds. Once I got him outside I could see how wet his shirt was and saw all the hair all over his neck and face. Usually we get the hair wash to remove any excess hair. But not this visit.Heather B also asked me how old my child was for the kids price on the haircut. I told her 11 but she still charged me for the full price for some reason. She lazily told us bye and our worst experience at this location was over. I reached out to the corporate office but of course had no followup. We had been going to this location for over two years."

"These are all 2022 or older reviews. Since 2023 this is the worst sports clips in area. Mike was great, hope he is still there. My last two haircuts there were pathetic. Lady spent 5 to 7 min on hair, tops. Got a 9.99 style, cut for 35$. I tip well, that's my fault. Will never be back. Worst hair cuts ever. I should of just waited on a real stylist."