Jay Andrews Salon & Spa

"I cannot say enough good things about this salon!! My husband and I have been going to JA since they opened over a decade ago. I’ve tried so many salons prior and never found the “one” until I met the owner, Connie at JA and immediately became a client after my first appointment. Recently our teenage children have also become clients. Connie and Maria clearly know magic because I always walk out with two really happy, smiling teens. And that is QUITE an accomplishment!!! The staff is always very accommodating and I love that I can sit in the processing room with my laptop and work at the same time. JA is the best around hands down :)"

"We’ve been going to this salon for years. My son was 16 minutes late (stuck in traffic coming from school). The salon charged us full price and told him to reschedule. Typically, it takes the stylist 20 min max to cut his hair, so she would have stayed an extra 5 minutes. I would have understood if they rescheduled him, but to charge him full price as a no show is wrong. Customer service is not important to this salon."

"I cannot imagine trusting anyone else with something as personal as caring for my hair! Connie, the owner, has been my stylist for nearly 20 years and I appreciate her kindness and expertise. She was sweet enough to style my hair for my recent wedding and I felt so beautiful! Count me as a lifelong client!"

"I wanted platinum blonde hair and the first the stylist said she would do a head full of highlights that would give me the look I wanted. She rinsed me with an ash blonde toner and somehow after 2 hours and $250.00 I ended up with the exact same hair the color didn’t even lighten my roots. When I told her I didn’t like it she she said its a lot lighter than what I think it is. I called and discussed the issue with the manager she told me she told me she would talk with the stylist and call me back. That was 5 days ago. Anyway, I canceled the next appointment I had scheduled where they were going to correct what I didn’t like with another 2 hour and $250.00 session. Aveda has really lowered their standards over the years."

"Maria did an amazing job on my hair! She was so sweet and was really easy to talk to! I would highly recommend her to anyone looking to get their hair done. I've gotten mine done a couple of times, but she still explained everything she was doing and why she was doing it that way. Definitely made me feel comfortable. The environment of the salon was also very peaceful. There was an adorable puppy walking around and you could tell the staff genuinely enjoyed their job and interacting with their clients. Not a ton of people in the space as well so you definitely feel like a priority."