Carter's 11030 Parkside Drive, Knoxville, TN 37934

"Well organized Carter's store with many options for boys and girls. Everytime we come to this location the staff is very helpful and friendly. I love that the workers overall seem to appreciate your business and are willing to help while shopping."

"This is a review of my experience with corporate Carters and not the store. While I'm sure the store is very nice, ultimately they are controlled by corporate and must follow those policies. My complaints are to those policies. Several years ago when my boys were born, I had an issue with some hats. I posted a review and heard from an actual person who apologized and was super nice and super sorry. This year I've had a few issues. Below are my latest problems. Needless to say I'm done shopping there. In this economy who can afford to alienate customers??? I submitted a review for a swim shirt on their website. I was told it was moderated as not conforming to their T&C's which I read, and which it seems to be fine with. I think they didn't like that it was negative so refused to post it. My exact review is below. "This is really cute and made well. Unfortunately our daughter wears it under a life jacket and it’s too short. It is barely longer than the jacket itself and when she moves it rides up under the life jacket exposing her back. We have another brand In the same size and it’s 2” longer. Sadly she won’t be able to wear this this summer. She already got burned on her back once from wearing it." Recently I had another issue with a purchase from Carter's. They had a big screw up with shoes and their response was, send it back and here's 20% off your next purchase. I talked to 3 different reps who all were indifferent to my issue. I'm done with them as a company now. There are too many other people in the market for me to deal with poor customer service."

"I love Carter’s I shop here for my son and daughter. There is always a nice size clearance section, and they always have awesome deals going on for savings! The staff is always wonderfully nice and patient at this location it’s my go to store for kids clothing."

"Customer service was great at the store! They also had tons of sale items for babies all the way up to Elementary school kids. Great clothes for a decent price!"

"I wish i had known about this place when my son was little. I always got his carters clothes at kohls, i just stopped in to get a baby shower gift was my 1st time and was very impressed by the layout of the store. The prices are good and i have always thought the clothes were super adorable, they always have pretty colors and lots of sizes. I wish my child could still wear the sizes i would so totally buy on a regular basis. I would recommend this store."