Family Dollar

"This store always closes before its close time. 4th time. In 2 weeks. I tried to have faith today; came at 8:45 pm store closed"

"awful store employees always close early then time posted lazy stocking"

"I watched a man try to return a cooler today at this location and the customer was treated absolutely terrible by the store manager Joseph who actually called the cops on the customer for trying to return an item. The Store manager told the man he would not take the cooler back because he didn’t purchase at the Fort Mill Location even though the man had a receipt . The man asked for the managers name and the Store Manager Joseph asked if the customer was illiterate. I could not believe my ears. The man pulled up the return policy which says he can return the cooler to any location and the manager responded “I’m not taking that back and I’m calling the cops.” The manager then called the cops and stepped outside. This manager is the worst employee of a company I have ever witnessed, his own employees working at the store were shaking their heads in disgrace. There are also videos of this all happening."

"For the past 6 months, every time I stopped to shop the family dollar, the doors are locked. The lights are on the reset is done but there is no way to get into the store. I wonder if corporate knows that this store constantly has their doors locked? I used to shop there all the time and relied on it heavily. However now, it seems like it's functional but locks it stores to the public. Is that weird? I'm referring to the family Dollar off dobie's bridge Road in Fort Mill South carolina."

"It’s been several months since I visited this store. The appearance of the store wasn’t great but I could have dealt with that. The customer service was horrible. The cashier decided to walk away from the register to help the vendor versus ringing up the 2 customers at the register. The other customer waiting for the cashier to return left. After the customer left the cashier mocked her for leaving which was an awkward thing to witness especially since I was almost at the point of leaving too. I’ve worked customer service before so I understand how aggravating it can be to be short staffed and have to multitask but you have to remember your job exists because customers want to purchase items from that store, etc. Once you take a way the customer’s want to shop at your store you also take away the need for the store, store employees, vendors, etc. In other words, your actions are affecting more than just you. When someone offers great customer service to me it makes me want to support the business in any way I can. When someone offers bad service i cross the business off my list of stores and I don’t go back. I’m just that stubborn that I’ll drive an hour away to get my products, etc from a business that treats me with the respect I believe everyone deserves. By the way, I could have dealt with the cashier helping the vendor first if it had taken a few minutes but it almost seemed as though she was purposely taking a long time to avoid helping the other customer and myself."