Harris Teeter

"Excellent place to shop. Free parking with ample spaces. The store is always clean and well stocked, and the personnel are always happy and helpful. Sale prices are excellent, and the points for shopping help purchase gas at a lower price."

"This is my 10th year purchasing bone-in rib eye roasts from Harris Teeter, and all has gone pretty well until I started purchasing from this store. For the past two years, I’ve placed custom orders, and they’ve been cut incorrectly. I’ve had to bring back an entire roast because of it. What a waste! However, I can say the customer service always righted the error. This year, I went in, and I asked ahead of time who would be able to cut it correctly to make sure an expensive roast wasn’t wasted. Tammy stepped up right away. What a powerhouse! She knew exactly what I wanted, remembered me from last year, and cut it absolutely perfectly. Not to mention, she has an amazing personality, she’s super kind and friendly, and is such an asset to your team! Customer Service like hers is greatly appreciated, and it makes it a pleasure to shop. Thank you, Tammy, thank you, Manny, for making sure you put me in her capable hands, and thank you, Harris Teeter, for always offering incredible sales on rib roasts during the holiday. I will be a returning customer."

"This specific Harris Teeter has bait and switched me for the last time. Every time I do a pick up order they only have 75% of what I ask for and most of the time it's there, as I have gone back and looked and found it. They also do not honor sales promotions. For example, I ordered 2 Dr. PEPPER Zeros and you get 2 free making a total of 4. You can bet I paid for the 2 but only got my 1 free. When I called to speak with the manager he wanted to control the situation in his terms not mine. The reason for this review is to seek out others that have had the same thing happen. My guess is there is a law suit here of promising and not delivering. I'll be speaking with my attorney this week. This is wrongful advertising and there should be processes in place by Corp HT to fix a problem like this and not punish the customer. Reply if this has happened to you."

"I called the store first and asked if the chicken was ready. They said it just dropped and is being served all day. Then I got to the store and the chicken was not ready. I ended up waiting 30 minutes and it still wasn’t ready. I called the food lion up the street and it was actually ready. I will be going to the food lion now because they always have it ready and I have had this issue with Harris teeter for a while. I will be shopping at food lion now"