Premier Imports of Charlotte

"This place freaking sucks theyy keep your car for months & wont tell u nothing thats goin on they dont answer the phone or get back to u have to drive there physically & he still give you the run around i Mercedes benz has been sittin here for almost 2 months now feliz cool n all but he doesn’t know how to run a business customers service is top tiers & he doesn’t consider it. It like they do what they can when they can for the money because there german automotives they can be procrastinating on your vehicle."

"Decent yet I think at times they take their time instead of factoring the clients time/situation. Just say if u can or not and the amt of time it takes = ball park, instead of dance around answers. But work is good for the most part."

"Felix was great! He was able to get my car in on the day it was scheduled, diagnose and fix the issue with my check engine light, and also replace the rotors and brakes all before they closed for the day. The 2 year warranty on them is icing on the cake. I'll definitely be taking my care back if any other issues arise with my Jag F-Type."

"Felix was ABSOLUTELY AWESOME!! I was concerned about the safety of our two vehicles. VERY PROFESSIONAL AND GREAT QUALITY WORK FROM HIS STAFF. A big thanks to Seth (mechanic) as well. Worked on my teenagers Volkswagen to make it safe to be on the road. Had the car done in one day. As far as pricing, hands down, no one can top Premier Imports. Had 3 other quotes for brakes on my Porsche, including dealership. No one even came close to his prices and that’s using OEM parts with warranty. He didn’t try to get over on me because I’m a female. Astonishing customer service! Will ONLY be getting our vehicles serviced here going forward. As much as we hate to see our mechanic, he made my experience enjoyable. He has made a returning customer out of me. Thanks again Felix!"

"Felix is amazing!! I have an older car and had trouble passing inspection. Other businesses kept giving me the run around and someone recommended Premier Imports to me! He let me know what I needed to repair in order to pass inspection, fixed those repairs within a timely manner and goes the extra mile to fix little things that others wouldn’t do. Definitely coming back, great people! Great customer service!"