RNR Tire Express 1101 Pamalee Drive, Fayetteville, NC 28303

"Horrible experience, horrible customer service horrible manager. I had them take my rims I purchased from r&r off && put my factory rims back on and there was more problems then I could count! None in which I had before I even put the rims I purchased on in the first place. They even tried to tell me that the factory rims I brought to them wasn't the same rims that came with My vehicle when I purchased it.. he mentioned that he walked past my vehicle and noticed a difference in size but decided to tell me not when I was in the store but after I left and was calling in to complain about my service tire light coming on and the loud noise that now comes from my car. All in which I didn't have before.. I would highly NOT recommend this place I would hate for this to happen to anyone else.. I mentioned to him what if something horrible happens relationing to my tires and someone dies as a result and he literally told me out of his " Mr Bryant " mouth " it's not my problem, have a good day ".. take what you want from this but I would think twice before doing business with these people, I am highly dissatisfied and I will NEVER do business with this company again. Feb 5,2024 this is an update. I had r&r give me a alignment and put my factory tires back on and literally my whole tire almost came off on the highway not even 4 days later.. I will post pictures below of my vehicle on the side of the highway with all the bolts missing except for only 1.. not only is the customer service bad, but they literally almost killed me in my own vehicle not even 4 days later… please be careful working with these people.. I reached out to corporate and still didn’t get a response.. I could have lost my life.."

"I love this place, the staff are fantastic, the service is fantastic, they are very knowledgeable. All they ask is that you communicate with them. Last time I was in there, some guy came in and refused to understand that he was in the wrong and tried to make a scene but got pissed when the manager and staff kept telling him that his problem had nothing to do with them because it was a problem he had when he came the first time but didnt want to listen and wanted services anyway. The manager asked him several times to lower his voice but he refused. Listen if you can't accept that YOU chose to come to their establishment voluntarily, but want to tell them how to do their job yet you don't know anything about wheels or rims...look in the mirror guy. They aren't the problem, YOU are. Much respect to the manager for being nothing but patient and professional the whole time."

"RNR Tire Express in Fayetteville is top shelf customer service and knowledge. Wayne was on point with the research questions I had on the tires I was looking for. The work was done in a timely manner. Not to mention lifetime balance and rotation for the life of the tires, Free nitrogen, front end alignment checks. It's nice that RNR has put the Customer back in customer service!! ThankU Wayne and crew!!"

"I highly recommend RnR. I directly worked with Wayne, who from the very beginning was hands on and provided details to make me feel comfortable about my purchase. Various wheel styles, friendly service, fast shipping (during holiday) and with affordable pricing! I chose cash price but the payment options are available too! Everybody does need- a little RnR!!!"

"I normally don’t do reviews but I had too this time!! Chris went above and beyond. I was slightly torn and he suggested the perfect set of rims for my car!! I definitely recommend RNR!! And go ask for Chris he is great."