Barefoot & Company 3980 Matthews-Indian Trail Road, Matthews, NC 28104

"I recently had the pleasure of experiencing outstanding service from Connor B, an employee at Barefoot & Company. I reached out to them for assistance with repairing my door, and I must say, Connor's expertise and professionalism exceeded my expectations. From the moment Connor arrived at my home, his friendly demeanor and genuine willingness to help put me at ease. He carefully assessed the damage to my door and took the time to explain the repair process clearly. His knowledge and attention to detail were evident throughout the entire job. What impressed me the most was Connor's exceptional craftsmanship. He meticulously repaired the door, ensuring that every component was functioning perfectly. His skill and precision were truly commendable, resulting in a beautifully restored door that looked as good as new. Furthermore, Connor's dedication to customer satisfaction was evident throughout the entire process. He patiently answered all of my questions and went above and beyond to ensure that I was completely satisfied with the repair. His commitment to providing excellent service was truly refreshing. I would highly recommend Connor B from Barefoot & Company for any door repair needs. His exceptional workmanship, professionalism, and customer-centric approach make him a valuable asset to the company. I am grateful for his expertise and will not hesitate to call upon him again in the future."

"My husband and I moved into our new built house three months ago. We had struggled to get mirrors and shower doors from a Previous Supplier. In Desperation we found out about Barefoot & Company. They have been Fantastic!! Ronnie has been our contact guy. Ronnie has consistently communicated with us promptly from the first time I reached out to him. Ronnie made an appointment with me and each time we met he was on time if not arriving a few minutes early. This is a Very difficult time to be building and receiving products in a timely manner...Not the case with Barefoot. Each time they said they would be at our home for a consultation or an install they were there! On Time!! Each person that entered our home was kind and very professional. This was a GREAT experience for us as we had been so very disappointed with our previous supplier who would NOT communicate with us. Barefoot has done exactly what they said they would do in a very timely manner. My husband and I are very Thankful for them and Very Pleased with our Shower Door(s) and mirrors!! (I do not believe my pictures actually do them justice) We had an issue with only one mirror and Ronnie has been excellent to help us get that resolved. Thankful and Very Pleased with Barefoot & Company and Highly recommend if you want things done right and professionally! Vonn McGee January 30, 2023"

"Found a cracked top window sash in our new build and builder claimed it would be replaced. Somehow it never happened and we were given the responsibility to schedule with Barefoot to have it fixed. I scheduled a time with their customer service/warranty and they were a no show on the appointment date. Waited a couple of weeks and called back and again their customer service rep was very supportive and got me another appointment scheduled. The technician installed the window but I just realized he flipped the pane in relation to the neighboring window so that the white lattice looks different between the two. So now on the front facade of my basically brand new house I have a double window with two different shades of white! Just poor attention to detail from a “window company”. Wish I would have caught this sooner."

"Had to close in my new home without master bath shower glass and mirror due to them. Took months and to get them installed I finally did 3 weeks after close and the glass door installed was bowed and needs to be replaced. No Mirror has come yet. Installer said it’s about a week to replace. Warranty dept said they would come last Friday for the mirror and never showed up now they won’t return emails or calls. It’s been over 4 weeks living in my house and they can’t even install a simple basic bathroom mirror. No idea when the shower glass will get fixed. If you have a choice I highly recommend staying from this company."

"Stopped by Barefoot & Company to purchase a 24" plastic sweep for the bottom of the semi-frameless glass shower that their technicians had installed in our home in April 2016. Customer Service Rep. sitting at the contractor's desk was friendly & helpful. However, I about fell out, when he informed me that the cost of the 24" plastic strip is $25. Be prepared to be price gouged, if you go to Barefoot & Company to purchase replacement components for your home!!!"