LL Flooring

"Ed was very professional and handled my issue well by referring me to the Charlotte location for pickup when the item I was looking for was not in stock. It was discontinued so I got lucky to pick it up nearby. Also I got suggestions on how to maintain flooring and fix common issues with the wood planks rising. Overall good experience and good people."

"I had a wonderful experience at LL Flooring in Charlotte on Thomasboro Dr. Paul assisted me with figuring out what floor would work best with the sample I brought in. He also educated me on the underlayment as well. There was no pressure to purchase just good customer service.. Overall a great experience"

"If you are looking for quality service- the store manager Briana is your go-to! She has been an awesome partner in our renovation. Clear communication, exceeded delivery expectations, and always makes you feel like you’re the only client she has. She even loaded 40 boxes of flooring for us! Highly highly recommend!"

"On 4-26-22 I had flooring installed from the Matthews NC store. The next day I called and told them my flooring is popping up at front door and in kitchen and hallway. I am very frustrated and tired as they continue to say they are going to send someone to look at it and fix it. As of today 10-17-22 my flooring is still messed up and separating even more now. $4000.00 and no one will make this right"

"Got flooring from this location and all was flawless. Footprints flooring installed. So pretty and so happy! We chose the 7mm w/pad Brazilian Koa Waterproof Rigid Vinyl Plank Flooring 6 in. Wide x 48 in. Long."