Tuffy Auto Services Center - Steele Creek

"If I could put no stars i would. I got charged an additional 50.00 for gas when the uhaul was given back at what it was given to me with. I thought when a manager was put on the phone he would help me but NO. He absolutely did not. He was rude and did not care about the issue at all!!! I believe his name was Rodger. To sit behind a desk and lie just to get extra money is sad and pathetic for a business. I’m sure if i was a white woman/man that outcome would have been different because the way he just didn’t care about anything i was saying as if money grows on trees was just flat out disrespectful. It sucks because you just would think people wouldn’t be like this."

"Very friendly and knowledgeable. Great energy and quick service. I have and will continue to recommend Tuffy Auto Services-Steele Creek."

"U-Haul renting inaccurate mileage and gas level. Rented a 15” truck for a moving. Put 60 miles for approximate mileage use for a 41 miles trip. I was charged 140 miles (more than $100 overcharged. Gas level was told to be 3/4 tank and it was barely half of tank. Contract was “signed” and made official by them before giving the chance to double check both items. Already started claim with U-haul to get GPS tracking and rates corrected."

"Fast, kind and honest. Miraculously, I had a flat tire occur less than two minutes down the road from Tuffy’s and in less than an hour the Tuffy team had me on my way with a new tire — despite it being hard find. They took great care of me and didn’t try to oversell. Grateful for the great kindness and service."