Harris Teeter

"Harris teeter is always awful. Not the first time being inconvenienced by them. They sure are pricey for what they offer. All I have to say is Publix would never."

"They now have a very nice layout and bulk foods. They are a super Harris Teeter and have a Starbucks , salad bar, food bar, bread samples and a fresh baked pizza area. The Starbucks was a nice addition too. Some really pleasant employees too"

"I have been loyal , long time HT customer. I haven’t had any issues and the staff has been friendly. However , tonight I experienced such bad customer service that I have to write a review. I purchased 2 packs of fresh ground turkey , planning to make some nachos and watch football. When I opened the packs , the smell was very rancid . Annoying but I live close to the store so I took them back. This is when I met Collin, at the service desk. I explained what happened . He asked for the receipt which I did not have because I never keep a receipt . First of all. I’ve never had an issue with HT foods and second , the stores always just scan their barcode then my credit card to search proof of purchase . Well Collin treated me like he didn’t believe I purchased the meat. When I told him to check my VIc card he said he would have to wait until tomorrow and to bro g the meat back . I said I’m not taking that meat back to my house ! He supposedly tried but said it would take a day. When I said it scan the barcode and my credit card , he would not even attempt to do that .. He did call for Mary, who appears to be the store manager . She was very dismissive but then said to go ahead and credit me the refund . When I asked about HT policy to double the refund , she just brushed me off and said to read the policy that I would have to have the receipt , then walked away . This may sound like a benign complaint , but it was the way I was talked to and dismissed that irritates me . Like I said , I have been a loyal HT shopper for years . I do plan to contact the executive office on Monday. Just common courtesy would be nice ."

"The Starbucks here is not as well staffed with trained people on customer service. There was a gentleman that made the drinks, with a very sour face, and set the drinks on the counter without saying a word. We had to go up and check the cup to see who's it is. If I'm gonna pay $14 for a breakfast sandwich and a nice drink then come on, please make me feel a little special and not like you are mad."

"Great grocery store! Everything you need in one place. Open 24 hours, super clean, bright, and very helpful and friendly staff. Fresh seafood, baked goods, deli foods, lunch, local craft draft beer bar, and all the goods for any celebration. Been going to Harris Teeters for years and they continue to improve the grocery shopping experience. Hard to go wrong here!!"