AAA - Research Triangle

"I will never return to this location. I along with several other customers and people that I know, feel that this company price gauges for repairs. I went in as a first time customer and I will never return again. They failed my inspection over a wiper blade and wanted $59.00 for just one wiper blade. Not to mention a list of repairs needed to be done worth $2200. My car is not in bad shape at all, and I have spoke to other mechanics and shown them my report from this bogus location, and they all feel that this place took advantage because Im a woman. And the prices charged do not make sense. This is outrageous and you all should really be ashamed. AAA is not worth what I thought it was. I will never come back and everyone that I talk too says the same. Why are you charging so much? Your mechanics do nothing but joke around all day. Kept me for an hour and a half for nothing. This location and everyone in it is a total joke. They deserve no stars."

"I had a screw in my tire, that multiple locations told me was patchable, but could not fit me in due to volume. I came to AAA and after waiting an hour, was told that my tires are in good shape with "lots of tread left", but they would not patch and even added that they could not imagine another reputable place patching either. They told me they suggested buying 4 new tires for my AWD car though (over 1000$). I left, found another reputable repair shop that patched the superficial hole within 5 minutes of having it in the garage and could not believe I was told what I was told by AAA. There is no way I would now trust any car diagnostic that they shared after such a clear attempt at a money grab."

"Visited this AAA recently, and it stands out as one of the best experiences ever. The staff makes a significant difference with welcoming smiles and readiness to assist. Special shout out to GIA and SANTI for outstanding service, kindness, and contagious joy. Making this experience the best"

"The folks here are so, so kind, helpful, and knowledgeable. I love the transparency in cost and the support in deciding what to fix now and what can wait. Making appointments is so easy online. I’m at a point now where I don’t want to take my car anywhere else. Thank you, all at AAA in Research Triangle, for being so wonderful with me!"

"These guys, especially Terry, went above and beyond to help me out when my tire blew out. I had no other means of transportation, and they stayed late to put tires on my car. They are all very nice and knowledgeable. I highly recommend this AAA car shop."