Food Lion

"So long. We had a good run. You wanted to end it, so I will let you go. This is not the rich man's Food Lion and, unlike the rich man's Food Lion up the road, this Food Lion offered cashier check out until closing. They have put an end to that, replacing the cashier with the most absurdly small, inconvenient automatic check out stations where every station sounds like it's talking to you simultaneously. Over several visits I have witnessed more than a dozen people being told they have no cashier option and, without exception, they assume the look of someone who has just had a person they once trusted stick a saliva-covered finger in their ear. I was told to conclude my shop prior to 10:30 pm to avoid this significant inconvenience with my large shops. When they shut the cashier down before 10:30, I was told to conclude my shop by 10. Now, I am told I will need to conclude my shop by 9 PM, but "there are no guarantees". That's just not good enough. For anyone with limited mobility or other health issues, it can take >10X as long to conduct a self-checkout. The stations are much too small to accommodate anything but the smallest of shops. I have good reason to shop when I do and, if forced to endure the inconvenience of self-checkout for a large shop, I will head to Harris-Teeter which has a superior selection and larger automatic checkout stations. This is the latest drop off in service and atmosphere for the Jones Ferry location. Just a year ago, both entrances were open until closing and most of the staff were friendly long-term employees who connected beautifully with customers, most of whom they knew. A great many of those employees were dismissed. Most management is no longer familiar. What was once a warm, friendly, wonderfully diverse shopping experience has gradually assumed a chilly and authoritarian air, though there are still many truly lovely--and utterly powerless--employees. I must recommend that elderly and movement-limited people avoid this location after 7 PM. Assurances from management in re the availability of cashier checkout are unreliable. Finally, this is a completely unnecessary and anti-consumer move by Food Lion. Even people who have small shops and are comfortable with self-checkout take twice as long as an average cashier. People who are not comfortable and have large shops can take 10, even 20X as long. The cashier that would be processing customers efficiently now spends about 90% of her time over-riding automated checkout mistakes as customers wait. It's not unusual for most of the stations to be locked up, progress stopped for all completely. So, good luck and best wishes. Let me know if you rescind this dehumanizing and customer-unfriendly policy. If you do, I will return with my $800 per month. If not, it's been good knowin' ya."

"Bathroom not working today 12/27/23 other than that's a pretty well ran Food Lion"

"This food lion is for the folks that don't know how to get to carrboro plaza. I'm mostly kidding because I've actually been hate crimed and robbed at carrboro plaza and I never had trouble at this one except yesterday they were out of ice. When I was robbed outside of the other food lion I was still young, so it shaped my entire future. It molded me. Food lion scarred me for life, but I still go back. It's like Stockholm syndrome or something."

"this food lion is smaller than the other one a mile away (on 54) but i prefer this one (though i like the other one, too!) this store is smaller, especially the produce department, but i feel like the items there are fresher because of the smaller space. they also have a lot of vegetarian products (frozen) that aren't available at the other store. the cashiers are always friendly. i do wish they had self check-out, but that's a me thing!"