Sally Beauty

"I asked politely if they do prize match and she had this attitude and said in a rude way. ( NO) I been to different stores and they will do it."

"Love the new gentleman that is working there. So informative and easy to talk to. Thank you for a great shopping experience today."

"Shout out to the amazing team in Morganton, NC for taking care of not only me(a store manager from PA) but my mom on my vacation. The new management and team are friendly and sweet as can. My mom stopped going because former management left a sour taste in her mouth. Everyone showed great customer service. We felt so welcomed. She is going to be a regular after this visit! Keep up the great work over there!"

"The store manager was extremely rude. Her negativity was evident before she ever spoke. Once actually inquiring about making a return with my receipt because it was purchased by my husbands card not mine she claimed she couldn't return it. Once I questioned her she said she could try and override it however, the whole time she was short, snippy, and disinterested in trying to help. The other ladies that work there have always been pleasant and eager to help, maybe they should be promoted to management."

"I would not even give them a 1 but it made me, Sally's should really hire new people. I've shopped Sally's for years but will NEVER shop at sallys in Morganton again!!!! I've never seen such rude I'll mannered customer service before. The first woman shut the door in my face and told me I couldn't come in until 12:30 and then let's a man that came after me right in, after finally getting into the store I shrugged it off and collected the items I needed. Only to get to the register to find yet another rude rep. They need a few lessons in professionalism and respect!! They should both be fired and replaced. Needless to say I did NOT make my purchase and until they are gone will not be making anymore purchases there!"