Susa Sushi Hibachi 280 Turner Street, Southern Pines, NC 28387

"First time visiting and was impressed! The food and service were great."

"So we eat here all the time. We usually call in orders and then bring them home. Normally we get everything that we want and there is not any issues. However, tonight we ordered a children’s dinner, and we specifically asked for no vegetables and white steamed rice. The woman on the phone even suggested extra rice in place of no vegetables, so I agree. I go to pick up the order, I don’t check it right away because normally it’s correct. However, when I get home We checked the order and it has vegetables, It’s the wrong type of chicken, and there’s only a single side of rice, which is fried rice, not white rice. So we call back to tell them politely that they got the order wrong completely. So she offered us a credit or they would make the meal and we could come pick it up. At this point it’s 7 o’clock at night And the kid is hungry, so I’m not driving back to pick up another order. So we agreed to the credit and the lady on the phone tells us that the next time we come in, it will be ready for us, and I promptly hang up. No less than three minutes later she calls back and tries to tell me that the order is not what I said it was They would offer us an extra thing of rice As a credit. Literally $.10 if that worth of rice that I could easily make at home. At this point, they literally just called back to argue and be petty. So I clarified that they are offering me a credit of $.10 worth of rice for a complete order that was wrong and she says yes. So I told her that is ridiculous and we will no longer be coming back. The fact that they would rather lose a customer who spends 60+ dollars every time they go in there for a $10 meal is Ludacris. When you make a mistake as a business, you should rectify it not try to save money after your failure to provide a Food service. So for $10 they have lost the thousands of dollars that we would’ve spent over the next few years. Great business plan!"

"I was going to be in the area and decided it sounded good from reviews. I went there with friend and we were seated quickly. Then we looked over the menu, checked off our order on the slips provided for sushi, and sat. For over ten minutes. Never even being asked if we wanted water. The table next to us was visited four times and they never even acknowledged us. There were maybe six tabes of patrons so it wasn't that busy. After being walked by the last time we just left. Bummer. The menu looked good."

"Ok, well I have to update this. The food was still good, but the steak was dry pieces of beef? That were okay but not awesome... They ran out to catch me and charge for the Nigiri that they didn't put on the bill. BUT they forgot to mention that they forgot to serve both of us the soup AND salad with our meals Yes, they are bit slow But I am glad it is in a strip mall. If it was in a nice stand alone they would and could charge a whole lot more! Soft shell crab appetizer was absolutely perfect! Really! Calamari was ok Quail egg and octopus nigiri was superb. Pad Thai was exactly as expected and as it should be. Steak and shrimp hibachi was also good. A selection of three oriental beers and some staples too."

"I love this place! My boyfriend and I are new in the area, so we decided to try Susa Sushi out. The appetizers were amazing, and the chicken & steak hibachi was definitely the best we've had! The quality is *chef's kiss*. We also ordered 3 rolls (we were really hungry lol), and those were fresh and delicious. We're very impressed and will be coming back soon!!"