Crown Fried Chicken Ramsey Street

"I read reviews that it was very good. It is. This will now be our go to for fried chicken. The coleslaw and potatoe salad were both mayonnaise based and tasted ok. I am not big on sweet flavors so it was too sweet for my taste. We also tried the pound cake. It was also very tasty."

"Upon entry, the restaurant staff, who were actively cleaning the windows, warmly welcomed us. They immediately inquired if it was our first visit and transparently addressed minor discrepancies between the paper menus and the signs, noting that updated versions were forthcoming. Service was not only attentive but also personalized. Staff made informed recommendations upon request and were clearly vested in our dining experience. They even provided an estimated wait time, as the food is prepared fresh-to-order. The interior was a pleasant surprise, decidedly more inviting than the exterior would suggest. Cleanliness was notably high, scoring a 9/10 on my scale. The only area falling short was around the beverage station. The seating is thoughtfully arranged, and the uniquely-shaped windows offer a delightful view of Ramsey Street. In terms of beverages, the lineup consists of standard Pepsi products. One of the drink options was out of order, but the sweet tea received my mother’s Southern seal of approval. The musical ambiance was a tasteful blend of smooth jazz that well-suited the relaxed vibe of the restaurant. Food is served in to-go boxes, which lends a certain charm to the establishment’s mom-and-pop feel. The fried chicken is commendable for its textural balance—crunchy on the outside and moist within—but could benefit from a bit more seasoning. I’d rate it a 6/10, an impressive score for Fayetteville’s culinary scene. Portion sizes were notably generous, particularly the okra. The condiment selection was slightly lacking, and the absence of ketchup was a glaring omission considering the menu’s focus on fried items. I also opted to try the Philly cheesesteak. While the sandwich was adequate, it could have used a bit more meat to better align with my taste preferences. In summary, this establishment offers a blend of quality food, conscientious service, and reasonable pricing, all within a notably clean environment. It’s a venue Fayetteville should both know about and be proud of, albeit with room for some minor improvements."

"Did you change your chicken recipe??? I visited this establishment on 4/22/23 and ordered the five wing combo to go. When I got home and opened my box I looked at my food I was very disappointed and unsatisfied with my order. The chicken was dry fried too hard looked dark and lacked seasoning and cooked in old grease on top of that I didn’t even have five whole wings! They threw in about five little pieces of wings to try to make up for what was not there! I called back to complain about my order and the young lady that had taken my order at the counter was very rude telling me the customer nothing was wrong with my order and the manager is the one who fixed it and started to tell me the refund policy and I said ok what are you going to do to fix my order then the manager gets on the phone and I expressed my concerns to her about my order she apologized and asked me to come back and have it remade. I told her that live about 30 minutes away and could come the next day. So I went back today on 4/23/23 and when I walked in the same young lady was there from the day before who never greeted or said hello to me she just turned around and asked the staff in the kitchen to remake the order from the ticket that was given. She was very rude and did not apologize or give good customer service. When I got my food I asked about the drink that came with the combo she tells me that can’t be given because I only had a problem with the food! Excuse me! It’s a freaking combo and I was told I would get the entire meal replaced! The order to today looked better but tasted the same it was fried too hard and lacked seasoning again! I asked the manager this yesterday and she said the recipe was the same but do have new staff in training. Well today was another disappointing experience and I will not be going back especially after how I was treated by the staff! The chicken was nasty the fries were cooked to hard and this has just left a bad taste in my mouth! It seems not only do the staff need training in food preparation but customer service as well! And from what I have read from previous reviews I’m not the only one who feels like the chicken taste different! If you cannot provide quality food and good customer service you need to reduce your prices or maybe should not have reopened this location! I used to tell people how good the food is here that will not be happening again! I will be taking my business elsewhere! This location lacks quality quantity and good customer service!!! Will not be recommending this location to anyone!"

"This place has always been friendly, food is always fresh, and hot, the sides was well also. HOWEVER, THIS ONE TIME! My chicken livers were fried too hard inspit my request to please, fry soft and NOT too hard. I called young lady said she would fix if I came back. I live out of town so that was impossible. She was really apologetic. I will eat there again."