McAlister's Deli

"Placed a group order to be delivered for lunch.. My soup was only Half full, and my sandwich was toasted to the point of crumbling, and the cheese and meat were dried out. Needless to say, I had no lunch. Was going to give this place another chance, but the customer service when I came in to fix the issue, didn't seem like the staff really cared. I chose to get a refund, but they had to put it back on the original card. I would've taken a gift card if it was offered but it was not."

"Service is excellent, very deserving of tips and praise. I have one complaint though about the food, the chili especially. If u enjoy a bowl full of hotdog chili you will like it but don't expect a traditional soup chili, it doesn't have beans or the typical chili veggies like onion and pepper and tomato."

"The staff just ruins it all they take their sweet time to get orders ready people have been waiting here for OVER 30 MINUTES and still no one is served like whats going on ?! Not picking up orders from this location again"

"I have been a consistent customer of McAllister’s for 20 years. The Fayetteville location has been deteriorating and lately every order is wrong or subpar quality. My order was not only incorrect but I was literally laughing at the sandwich…"

"I ordered online guest curbside. Order set to be ready 15 min from order at 830pm. I arrived about 25 min late and they informed me when I called to have someone bring the order out that they "ran out of chicken for the Southwest Chicken & Avocado Salad, so you want no meat or another meat? " i sub turkey on the salad. Of course I want meat, I didn't order plain salad. I go inside (no one at counter) to wait since my order will not be made accordingly- there's only 1 customer in the entire store besides me and they're eating. I'm informed the salad is being made. Few minutes later I get my order. I get home 15 min away and the Spicy Turkey Melt that I ordered with cibatta- the BREAD ROCK HARD AND CAN NOT EAT IT. there's no way with me even being late to pickup that the bread is rock solid from just sitting, it would just be cold. The "turkey" i chose since they "ran out of chicken" is just sprinkles of tiny cut-up pieces of turkey and not even the slices used for the sandwiches- it was something you sprinkle on the potatoes. The salad is a rip-off and the sandwich isn't edible. The chili was still temperature enough to eat. The fruit cup was mediocre. The recurring problem with this location is its a bunch of kids "working" socializing and no one at counter, and no management around. They must not have been properly trained. Obviously McAlister, this store's management, and the employees do not pride themselves, nor care about the quality of the food. I wasted my time and gas coming to your location when your surrounded Wall to wall with competitors. I'm so disgusted with this food, I wasted 20$. This is not the first time POOR QUALITY FOOD has been served. that's why it's been so long since I've ordered here. My dogs won't even eat this rock hard bread."