Panda Express

"Tried to call it in they refused, told me to order online which is shut down, went there and 4 meats were out, told me I’d have to wait 20 minutes so I did then when the meat was ready they told me I’d have to wait another 15 because they ran out of rice…. Would not recommend"

"We walked in (JAN 21st 2024) and we're not acknowledged. They looked at us and looked away, carrying on with their work. A lot of the food was low or out. They honestly didn't care that we were there! As we were walking out I looked back and an employee looked right at me but never said anything or alerted another staff member that we were leaving! WE WILL NEVER BE BACK! YOUR EMPLOYEES SUCK! EVERYONE OF THEM SHOULD BE FIRED!!! It's funny fast food wanted raises but the service sucks now because nobody wants to work to earn that raise!"

"You guys really need to hire people with actual brain cells. When I order and pay for a family meal with veggie rolls, I expect a family meal with veggie rolls. Is your job really so difficult that you can't make sure a customer's order is sent out correctly? I live too far to be able to go back to your restaurant and get my ENTIRE order. So, I guess Merry Damn Christmas and you're welcome for the free money."

"I’m gonna be honest, the quality of this Panda Express has went downhill over the years. One: they don’t fill up the orders like they used to. Now they are filling them half way now, which mind you is a family feast which is over $40 of food to feed at least 6 people. Two: they no longer pay attention on putting everything you ordered, I already received a few orders with missing boxes and they still charge me for them. I live about 45 minutes away from the nearest Panda Express and I can’t drive back to complain to them for a refund of the food they haven’t put. Three: we always order through the app and when it’s time to pickup our order it’s never made and we have to wait more for the food to be made. What is the point waiting for the order to be prepared and picked up (which is about 15-30 minutes), go to the store and they tell you that it’s not even ready and that you have to wait another 15-30 minutes to make more of the entrees."

"My first time ordering from Panda Express. We placed an order online for pickup. First disappointment: There is not a large menu to choose from. We ordered 7 plates at 8:30pm. The system said the order would be ready at 9pm. We arrived at about 9:05pm. Next disappointment: The order was not ready when we arrived. They said they were waiting on the chicken to cook. Third disappointment: Another couple arrived after us and got their food first. And all 15 cars going through the drive through got their orders in a timely manner. Fourth disappointment: At about 9:30pm they brought 6 plates... missing one.. we had to tell them there was a plate missing... now a longer wait. Fifth disappointment: Three of us came to pick up the order so the manager on duty only offered 3 drinks for the wait. Finally ready to go at 9:40pm and a 15 minute drive home.. So from time the order was placed to walk out the door with the food was an hour and ten minutes. But wait... a sixth disappointment... one plate was not made correctly. It did not have what was ordered. And because of the long wait the food that was prepared early was not hot. I am not impressed."