Dairy Queen Grill & Chill 5260 New Bern Avenue, Raleigh, NC 27610

"One word:don’t. I took my family here 2/6/24. It was empty. I guess everyone got the memo but me. The staff was friendly and the place appeared clean. The food. Just no. The biggest thing is we were the only customers and they gave us cold food. When I say cold. I mean cold burger and cold fries. No heat whatsoever Not even a little warm. The drinks were ok. The sundae was good but they do not have packets of nuts. They charged my nephew over $1 for whole peanuts that they poured from somewhere. I was embarrassed from taking my family there. Besides the food being cold, the hamburgers are nasty. Think of school lunchroom burgers. Never again. We got the $7 everyday cheeseburger meal x 3. I didn’t complain. They know they gave us cold food. For who I believe was the manager was right there upfront while we were being served. My family was having a nice morning and didn’t let the experience ruin our day. But…never again. Don’t go her unless you are only getting ice cream or maybe a drink."

"Overall Rating: 5.9/10 Better than expected for fast food, this spot offers a unique and satisfying experience that goes beyond the norm. Service: 5.9/10 Cleanliness was noticeable, which isn't always a given in fast food places. The staff member who took the order was friendly, and the food was served promptly without any issues, showing a level of respectability that stands out in the fast-food industry. Food: Backyard Bacon Ranch Stack Burger: 5.3/10 Despite the meat quality being just okay, the cheese and sauce combination was unique and quite tasty. However, the cheese / sauce became a bit overwhelming after a few bites. The bun, on the other hand was surprisingly good. Sauced and Tossed Chicken Strip Basket: 6.5/10 The chicken strips were a highlight, with perfect crispness and delicious sauce, arguably the best among fast-food options. The accompanying fries were just standard, and the bread was not enjoyable, ultimately thrown away. Oreo Hot Cocoa Blizzard: 7.1/10 This dessert was a hit, with its rich sweetness and distinct flavor making it a treat that was easy to enjoy. The uniqueness and taste of the Blizzard were particularly pleasing."

"Fine but the staff needs to pay attention. They make you state the order, repeat back something totally different after a pause... And are like whaaaaaaa did you say. This is the trend of hiring people that don't care. And it I'll affect your bottom line. I am tired of it. I will go to Andy's next time if they can't get it right."

"I am proud to say, I will never return to this location. Went through the drive through to try the seasonal pumpkin pie blizzard. The lady at the window didn’t say two words to me. She took my card handed my drinks and didn’t say anything else. I asked her if I was good to go, she looked me in my face and completely ignored me. That’s fine, I would’ve still come back—everybody has a bad day but I got home and tried eating my blizzard. There’s no pumpkin!! Just pie! They didn’t add any of the pumpkin flavoring. Just vanilla ice cream and pie pieces for $7. Save your money and go to different location who actually cares."

"I’ve been taking my family and the kids to Dairy Queen’s for many years. I would say the ones we have here locally are the best. Not only for the blizzards but how great the staff is with my kids. Always great food, service and at a great price."