Subway 3364-3392 U.S. 1, Franklinton, NC 27525

"Stay clear of this Subway and never order online. They lost my online order as well as the online orders of other customers because they didn't know how to put a roll of paper in their point of sale system. The cashier said they hadn't been able to print a receipt for more than two hours. They refused to provide my meal or a refund even though I had my online receipt, order details and credit card authorization information. I spoke by phone with a manager who identified herself as Miss Davis and she was rude, dismissive and refused to provide information on how to obtain a refund. I am having to contest the charge on my credit card. It was probably a good thing I didn't get my food because their food prep stations were unsanitary and gross. Staff and managers are incredibly rude and incompetent. This store should have it's franchise pulled."

"I would give this subway zero stars if possible. The owner of this establishment should really check in on how this place is run and the way they make sandwiches. The guy working there should fine another job. He has no business in customer service. Absolutely horrible sandwiches and experience, except for the poor girl that tried to be nice."

"Why is this subway the worse! I've had 2 extremely rude manager experience in this place and have probably only been inside a total of 10 times if that. The first time wasn't as bad as the last time. This last time I went inside order the same sub I get every time I enter a sub for the past 8 years. However after the new menu release my sub is no longer on the menu but have had MULTIPLE subways make it and just charge me for the sub it's closes to with no problem because it's the exact same price as the other sub. Well I go into this location place my order and the lady tells me that's not gonna happen I ask why not and she replied I'm gonna charge your for an extra meat even tho I'm still getting the same number of meats. She then goes about telling me she was 3k dollars short this week because employees are giving away free meat and that's why they have there hours cut and I'm about to get charged for what I want because she isn't gonna be short again.... I do not believe that is how you should talk in front of a customer.... so I will never be returning to this subway again!! Hope they can find better management... maybe then they won't be 3k short next time..."

"I ordered a sub online to be able to pick it up on my thirty minute lunch break and the order went through. I get to the store and there are two kids running around as well as two men sitting at a table. A sign on the door reading "Temporarily closed for cleaning". It took 15 minutes for someone to come to the door to talk with me and say that they attempted to call all online orders but I had received no call telling me such. When I asked about a refund I was told to call the 800 number. I attempted to call the 800 number and was told by a recording to put in a form online and someone would reach out to me. As of 11:35 on 4/4/22 I have put in three to four of them and no one has reached out to me about a refund.. It's not that much money but in this day and age where we are all scraping by and want to get a small treat now and then it feels like they have stolen money from me and I am left here with nothing."

"Very good for quick bite.. Tastes good like a normal Subway Sandwich..ingredients are nice.. The ambience is good.. Music is playing all the time.. You can also come alone.. I think the staff is not much energetic.. They don't close the subway well which makes it difficult to eat.. But other than that.. It's good.."