Jimmy John's 6286 Glenwood Avenue, Raleigh, NC 27612

"The guy with cap at the counter was not taking my order. Did nt even say nothing kept me waiting for a while like he doesn't give a,,,, . Then the person who was making subs she came and rang me up and made my sandwich. He rang the next person up who came after me. The person who rang up she was great but the guy with the cap is giving atitude or he has some problem I don't know"

"I enjoyed my sandwich. Not a JJ regular, just a convenient after Starbucks stop... I'd eat there again."

"To this day I still can’t understand being 2 miles and 5 minutes away and them not delivering to my house. Regardless of that fact I like to try and tip even if I don’t dine in and not one person acknowledged me when I walked in or out. Keep in mind there were zero customers in the store. The only reason I left 4 stars is the speed and taste of the wrap."

"I've been coming to this location for about the last year since moving to this area. And the quality of service was excellent initially. Every time that I would order online it would be ready and greeted to friendly service. Unfortunately, in recent months I've noticed the quality and service and timing exceed below my expectations as a paying customer. On today's trip my order was not ready upon my arrival, something I can normally be forgiving of however they did not appear to be busy. Additionally, there was no friendly greeting by the staff. It seemed like only one out of the three employees were really working hard. The same person who I do commend for their efforts, did eventually greet me and clearly had their hands full. Another customer spilled a drink and this individual was quick to take action. However, the other two employees seem to oblivious of the pressure this other employee was putting themselves in. It's pretty clear to me that there's been some staff changes and as a result, the quality of service has gone down significantly. I hope that management can communicate clearly with their employees on their expectations of service. I almost forgot to mention that the fountain drink system was clearly not assembled correctly and there were only two tops left for cups in a few straws. While these complaints might seem minor or minimal, if that is the case, then why weren't they addressed initially by the staff?"

":: GREAT VALUE, BETTER THAN SUBWAY :: They consistently give you more meat, cheeses, and tons of free ingredients. Most other sub shops charge you extra for ordinary ingredients - Yes I'm talking about you Subway. Also, they consistently have gotten my in-store orders correct. Overall, the flavor of their meats and cheeses is better, you get more of them, plus tons of free additional ingredients. Sometimes the music is a bit too loud, which can make it difficult to hear orders with masks on. But the staff usually seem to be very polite and kind."