McDonald's

"Worse service ever. They forgot my nuggets with my order. I also order the daily double which consist of mayo, lettuce, tomato, and onions on top of two meat patties with cheese. They gave me two burger with only mayo and lettuce,and I paid $4.00 for each one. What a rip off McDonald's"

"We love this McDonalds more than any other McDonalds in the Fayetteville/Dunn area. Their customer service is without comparison. I can count on them making sure our kids are taken care of and happy. I also get to give my order to a real person, rather than forced to use kiosks. They are always personable, friendly, available, and concerned that our experience is good."

"Almost the price of a sit-down breakfast in a cafe. The facilities were good. Rest rooms clean and tidy and our food was delivered to the table quickly. The order was correct and still hot. Overall one of the better McDonald's I have visited"

"This was July 21, 2023 at around 7pm. Went through the drive thru, placed order, was asked to park in space number 2. Did as I was told. I had started a phone right when I was passing at window 1. After 20 minutes (I know because I ended the phone call to go in) I had not been served. I went in to the service counter and was essentially immediately yelled at about not being able to get an employee discount. I explained I didn't know what she was talking about, I wanted a refund. It turns out she actually wanted to tell at the customer at the register. When it was my turn and was explaining to the same young lady my issue, an employee to the side said 3 separate times that I was lying and not in spot 2 and she had "been out there a few times and he wasn't there". After the third time I spoke up and asked her what sense it would make for me to lie, leave, and come back. She asked me "Well what is number 2 to you?" To which I pointed at my car in spot 2. At this point the lady handling my refund asked me how much my order was because she "just wanted to get me out of there". I didn't even get an apology. I was just accused of being a liar. I at least got my money back but it still doesn't sit well that I got called a liar and can't get the manager to call me back. UPDATE 9/17/2023: The general manager, Neisha Stone, is awful which is why a majority of the employees are awful. They forgot my wife's food today. I go in, wait at the counter, absolutely no other customers in the store, and of course I was ignored. When Ms. Stone finally graced me with her presence, she had the worst attitude and is totally uncaring. Those poor kids have no leadership."

"Blind trust report: 4 out of five star service. Fast service, clean parking lot. In my opinion all restaurants receive 3 stars at start in the blind trust report. How well can you blindly trust your restaurant? Each server: 3 stars: Food for thought Blind trust level: 3/1 stars; service is visible, no food preparation visible"