Firestone Complete Auto Care

"The staff was very professional and friendly. They took the time to answer all my questions and ensure I had a complete understanding of needed to be done. The service was preform in a good time manner. I have no complaints about this location. One of the best Firestone Care team I have done business with. I can not see myself going anywhere else but this location. Well done!"

"I scheduled an appointment for a complete tire replacement and alignment. This was my first experience with Firestone at Ft. Liberty, NC. And, I loved it. I had great customer service, which is very important to me. The staff was very friendly and polite. I was kept informed from the beginning to the end of the service."

"The staff here are LEGITIMATELY my heroes! My car broke down as I was getting gas, so I ran in to ask if someone could possibly look at it. My battery was insanely corroded and I had to get to work. Within 30 MINUTES they had the battery and the terminal replaced and I was off to work. SUPERHEROES and extremely kind! I will be using them for all my servicing needs going forward"

"Heather was AWESOME!!! She really helped me through and through. I was missing a wheel lock key for BMW M240i and she helped me every step of the way. Way more helpful than the BMW dealer. I would recommend coming back her 10/10 times. She was so patient with me. Thank you guys! Thank you Heather!"

"I took my vehicle to this location because my window regulator was malfunctioning. They fixed the issue but did not tighten the regulator panel. I took it back twice and they did not fix the issue. I had to go to an off post mechanic to fix the problem. I also took my truck in for a repair. When I picked it up the radio was not working. They said the deck was bad. I took it to a car audio shop and the car audio tech said whoever took apart the dash did not connect the adapter cable back to the car radio deck, the radio deck was not the issue. The customer service was excellent and the staff was friendly and courteous. The quality of work needs to improve."