Chick-fil-A 7107 O'Kelly Chapel Road, Cary, NC 27519

"Edit Jan 30 2024: Visited them after long time today around 1:05 pm . Things never got changed. There were two drive through lanes. I picked an empty lane. Other lane had couple of cars. My order was just a milk shake. Despite getting my order through and payment done they did not let me in further. They were holding me because the other guys came earlier than me. They took very long time and I was told not let to go further. They were bit rude when I pulled up a feet . They thought Iam moving ahead. Patiently waited for the other cars to move forward and when my turn came just cancelled my order drove away. Not worth it. I have never seen chick flea imposing first come first serve rule anywhere. If you are going the serve the cars in order they entered why would you have two lanes..just have one lane. They only reson I keep visiting you is because you are the closest fastfood chain near my office. That advantage is not worth the experience you folks give.. Not visiting you anymore Pathetic service. They always miss something. Straws, sauces etc. I need to drive back to get it. I had happened for the third time. Whenever I collect my drive through order, I usually move out as quick I can, in order to save some time for the folks behind. These days I don't care about it anymore,. It's because of you guys. After receiving my order, I make sure everything in there and then drive out"

"Aria was the most hard-working Chick-fil-A worker I have ever seen. She gave the best service possible. Amazing attitude with a beautiful smile. I've only interacted with her for only a few minutes but I can tell she has amazing potential."

"Hello! I came to this location last week and Ethan took my order in the drive-through! What a kind young man! I was pleased with his customer service and the efficiency of the whole staff! Good job! I’m a former Chick-fil-A employee so I know that it’s not always easy! God bless you!"

"I brought my kids here for a milkshake run. The store was clean, the staff was kind and helpful, and the milkshakes were perfect. The kids had a great time working off some energy in the indoor play space."

"This is prob the least professional and laziest chick fil a I’ve been to. Today is the second time they have served me disappointing food. The pic attached is the biscuit I received after waiting 10 minutes with NO ONE IN LINE BEFORE ME. And check out my order…. No egg anywhere on the biscuit, but of course I paid for it. Unless they make nice with me, it’s the last time I will ever spend money here. The last time I came for breakfast, it was the same thing…. A wait with no one in line and they got my order wrong. Do better. The chick fil a at 55 x 54 is much better, busier, AND FASTER. Y’all couldn’t even melt the cheese?"