Black's Tire & Auto Service

"Great experience. John, the manager, extremely knowledgeable. Was able to diagnose the problem with my car (unlike the 3 other shops I took it to before coming here) and take care of the repairs in an affordable and expeditious manner! Jean was also extremely helpful! Will be back with my other cars. Highly recommend!!"

"Talk about consistently exceptional service! Take your vehicle to the Apex Black’s Tire, and ask for Scott Whitehead. I only trust taking my vehicles to him or someone he’s directly trained. He will always tell you honestly what’s going on with your vehicle and doesn’t take advantage of the customer. Very fair prices and you can tell he doesn’t see you as just another number or sales opportunity. The work is always done right and quickly! Save yourself some stress on the next service or repair and see him."

"Great experience! Getting ready to drive long distance and needed to check out a rattle and clunking in the back of my car. It was a walk in where they had me taken care of within 30 minutes, with everyone being very accommodating and friendly. Not only are they fast but also very honest with their work since they could have charged me for a potentially new strut, instead of just replacing a missing bolt on my tire. Going forward this will be my new go to place for all my car needs."

"First time with Black's Tire & Auto Service. EXCELLENT! Consistent customer service. Spoke with Joe on a couple of issues and everything was met with accomplishments. Had an oil change with conditioner and Suburban runs perfect at 180k. I inquired about a diagnostic on transmission and again answered on point. Most Chevrolet Suburbans between 2014 and 2020 had bad transmissions. Replace at 150k and noticed a miss. Joe had service tech do a diagnostic and low and behold, answered all my doubts. Looks like Black's has a new client. Thank you Joe and staff. Looking forward to future service!"

"I’m truly disappointed with this Black’s Tire location. I recently took my vehicle in for a repair and entrusted them to complete all the repairs necessary. I never denied a service, ( if I did, it would’ve been documented any way) and my original concern was noted in the system but it turns out that the original concern was never addressed. Instead 4 new tires and general maintenance was performed. I spoke with the shop manager John and HE couldn’t even understand why a concern was noted but never addressed or fixed. He kept saying we didn’t charge you so you didn’t lose out on anything… it’s sad. Not everything is about money, in this case it’s the principle of the matter. What blows my mind is that everyone was so friendly and helpful that day that I just knew they would take care of what needed to be done! The only solution for this that was offered was bringing my undrivable vehicle back in to them for a discounted offer on the repair that was never completed. Which In fact, I do appreciate since really they didn’t have to offer anything , but who in their right mind would return to a shop that didn’t do it right the first time? I’m not writing this as a disgruntled client, because again they offered a solution, but I am sharing my experience so that others are aware of what could happen and what happened to me. - Luis O."