Firehouse Subs Windsor 1808 Windsor Square Drive, Matthews, NC 28105

"I've been coming here for years, and I felt really uneasy today. There were just a lot of tensions, delayed service, and irate people behind the counter. I bit my lip because I was hungry, but this place has the worst service I've ever had."

"My worst sub ever. One bit. Was done. Didn't eat the rest. trashed it. Lesson learned. Steak sub was a failure. My friends Italian sub was ok."

"I forgot this location was here. A friend sent me a screenshot of their promotion from social media in which they give a free or buy one get one sub to people whose names have certain letters in them. Turns out it was the wrong day which was fine. However, you would think with three employees working there would be silverware and napkins stocks. Also the straw papers would all be picked up off the floor. The Young male associate appear to be training at least one of the female employees. They were young so possibly first jobs for them however I would think it was common sense to not stand there and eat where the customers can see you where the food is being prepared. My sandwich was supposed to have no mayonnaise. As you can see from the pictures it was drown in it. The service was friendly and fast."

"This place is a solid location. They are quick with making thier orders everytime and have never had any issues or mix ups. They are friendly and fast. It's a good firehouse location."

"I stopped in and ordered the beef brisket and cheddar sub. Needless to say, my sub didn't have any issues at all. Everything was hot, prepared well, and tasted good. Staff was pretty nice and attentive when I walked in. Sweet was quite good as well. No issues at this location."