South Philly Cheesesteaks & Fries

"the man at the register was not very kind and acted very inconvenienced by me for asking simple questions about the menu items. There was no one in line behind me. cooks were friendly. Chicken Philly was ok, the meat tasted a little off."

"Chicken philly was awesome 11/18/23. Cooks working really hard to get everyone's order correct. The fries were crispy. No ketchup needed. I will return."

"My gf ordered a large steak sub with lettuce and tomato added to it. For whatever reason the guy that was bagging the orders gave another customer the wrong sub, which was supposed to be hers. He realized he handed the wrong sub to the guy and instead of correcting his issue and apologizing. He said “oh you let him cut in front of you” it took them about another 6 minutes to remake the sub. It was a white male working the register with a shorter black male cooking the meat with studs on, didn’t get their names.I think these employees just need better training, because the cook didn’t know how to properly cut the steak and the other guy didn’t know how to wrap a sub without the ends still being out. I have managed both a sub restaurant and I just expected better service. When it comes to the food I’m even more disappointed, the steak is try, pretty flavorless, can’t taste the cheese at all, the roll kinda reminds me of the buns they served us in middle school. So over all just do yourself a favor and walk 45 steps to your right and order a sub at fire house."

"GARBAGE. Took about 5 minutes before the lady came out from the back to attend us and when she finally came out she acted as if we weren’t waiting for her to attend us. When we finally received our food it tasted horrible, the food was bland, and was cooked poorly bread was not toasted and soggy, fries WERE COLD…. And I am extremely upset because I really spent $25 on this trash."

"The cashier was a young girl who looked the most unbothered person in the world lol. She mustve been new. She got my friend's order wrong as well as mine. I wanted the eagle which was under the chicken category. I don't know what they gave me but it was steak. The sub itself was okay. Really dry and little flavor. If I'm ever back in concord mills, I would avoid this place. I don't recommend unless if you want subpar food with terrible service."