Taco Bell

"If I could give 0 stars I would. Why is this location not closed after so many bad reviews. First, half my order came out wrong, the nacho chips smelled and tasted weird, not stale but cooked in bad oil or old? I was told they were made this morning. Sent back the Mexican pizza and 3 hard tacos because they smelled and tasted the same. So far no issues with the chicken soft tacos, hoping the kids won’t get sick. I did get my money back for the chips, tacos and Mexican pizza but the employee did not seem to care or even apologize, she didn’t seem to care to do anything to fix the issue. The employees just don’t care about their job. Also the sauce pockets must have been old they were all stuck together with dried sauce. I really wish I would have seen the sanitation score. This store must close down! I’m not stopping with only this review…."

"Our order we got was incorrect. The manager Ms. Shirley was very rude and kept arguing with the customer (me). I told her that the Mexican pizzas that we order had been cooked in old or bad oil. She kept arguing with me and trying to teach me about how it is. She was not ready to listen to the customer (me) at all. I was being nothing but respectful. I did not use any foul language. Also, when I was taking photos of the store as a customer, she was telling me I can’t and she’ll call the police. She also did not give me back my original receipt because she knew I’d do a survey. I had to ask her several times for her name before she said “Ms. Shirley”. She was not wearing a name tag either. The store had benches which were exposed of screws/bolts which was a hazard. However, they did not block off the area. It was available for customers to sit down. Also, the restaurant was very dirty. All of this made us feel unsafe and uncomfortable for us to dine there ever again."

"I’ve been here 4 times since moving to Charlotte/Concord in May. EVERY time there has been something wrong. Most notably, one of my orders had cinnamon twists. When I ate one I almost puked. Not only were they stale, but they tasted like severely burnt grease. As if it hadn’t been changed in several months. Another time I got a beefy 5 layer burrito and was given a bean burrito. Then last week I ordered a rolled chicken taco box. The cinnamon twists were stale as usual. But I couldn’t even eat the rolled chicken tacos. I tried to take a bite and almost broke a tooth. They were both very burnt and hard as a rock. I was extremely disappointed as I hadn’t tried the rolled chicken tacos yet and was looking forward to it, but I just had to throw them away. I will say that I have had issues with almost all of the fast food restaurants in the concord mills area. They don’t even come close to comparing to the ones where I used to live. And those were by no means the best. I guess that just means it’s the people, not necessarily the establishments themselves. Very disappointed."

"I ordered two burritos and I confirmed it with the cashier verbally THREE times. My order comes and there’s only one. AND IT LOOKS LIKE THIS."

"Always love taco bell, my go to is 3 crunchy tacos with fire sauce. I ordered the Nachos Bellgramde, but what happen to the size, its like 1/3 the size it used to be. It's now just a one person portion, then the cook got mad cause I asked for no sour & it was slap right in the middle of it so she had to remake it. Otherwise, all was good. They do need to reupholste their bench seatings, it's all torn up."