Express

"Express is holding strong to their formula of offering trendy clothing, bougie atmosphere, and inflated prices. They never fail to have some great pieces that can be mixed and matched for a variety of looks. Sale items are always a good incentive to come in and shop. Regular prices are dizzyingly high for the quality of the merch. ** I would never pay well over a hundred dollars for shoes held together on the shelf by a bungee string.** Call me old fashioned but...at least be real leather. Anyhoo, there's something for everyone as long as you're in the xtra small to xl range. If you're chunkier, good luck. The staff is friendly and attentive. Lines at checkout seem to appear out of thin air at the exact moment you're ready to go and moves a little slow. Too bad the name doesn't apply to the speed of the line. But thats everywhere now-a-days. All said, I'll admit to being a repeat customer for many years. Hopefully they'll be around for a years to come."

"I love Express and I’ve been a customer for many years now. I would never shop at this particular location again. I had a last minute event to go to, so I placed a same day pick up order at the Southpoint location via my Express app. It stated if I placed the order before 3 pm, I would be able to get the order that same day. I placed my order at 10:29am. After placing my order, I got a confirmation emailing stating that my order had been received and I would get an email when it’s ready. I only order 2 items, so I figured it would be a quick process. The plan was to swing by there on my lunch break, considering I got off from work at 5 and the event was at 7. The day goes by, and I still hadn’t received an email. I finally called to see what was going on. My order hadn’t even been touched. The associate I spoke with claims that the morning staff was “busy”. The associate told me he would work on it right away. At that point, it was too late. This was a huge inconvenience for me. Thankfully l was able to put an outfit together for the event. I do not recommend placing a same day pick up order at this particular location. I only chose this location because they had exactly what I needed. Now I know to just stick with the Crabtree location. They would never!"

"I went to the Express store at Southpoint in North Carolina, USA and was attended by the excellent salesman Jorge. I bought a pair of Selquim pants. wanted the Sequin Peak Lapel Boyfriend Tuxedo Blazer but didn't have it. On the website it was 198 for 129 with a 50% discount. I understood that the 50% discount would be over 129, because 50% of 198 didn't equal 129. Jorge kindly ordered it online for me and with fees, but the discount for buying the pants was 83.83. I was waiting 5 days to deliver mine which was a Large size and it never came. I sent an email and they said it was cancelled. My friend called customer service for me, and they said that the real value was 198 and with a 50% discount it was 129. But what she could do was more expensive than what I paid in the store, that is 83.83 for 90.12, this for a Medium size, as the Large did not have more. The attendant was adamant, in addition to the fact that she could not use the same debit card that was not accepted. So my card had a balance. Then I found out that the money that was in the Banco Latino savings account had to be transferred to the checking account. But couldn't the renowned and expensive Express store have called us, or emailed us what happened before canceling the order? Simply bad. It does not have adequate service for the high prices of clothes. For me, this store is crossed off the map. I will never buy again, they do not value the customer. "

"The Express store is good in general and has stylish stuff. The reason I rated only 1 star is because of the customer service. I went for shopping to this store yesterday, there were stash of 3 jeans and the price was $19.99. When I was doing the checkout cashier told me that the price of the jeans are $35, I explained her that the sign said it was $19.99. She didn't listen and said it is $35 and I asked her to price check online, she said, online this on 50% off and originally the Jean was $39.99, however, in store we are selling for $35 each.. "SO WIERD".. I could totally sense the frustration from my questions. I am very disappointed with the customer service. I am not planning to go back to store at all."

"If you're transgender, the staff at this Express are exceptionally supportive, inclusive and welcoming. No other women's clothing store in Southpoint was as pleasant of an experience as shopping at Express. Every single employee in the store helped my girlfriend find a feminine business professional outfit while being perfectly respectful of her. I can't praise this location enough!"