Nordstrom 6910 Fayetteville Road, Durham, NC 27713

"The only store in the mall that doesn't give me anxiety. Smaller amount of clothes to choose from = a happy brain. Expensive, but very nice stuff. This has become my go-to when I need a dress for a wedding."

"Lost package again. After research I found Nordstrom has partnered with a low cost shipper called lasership which is know for terrible customer service, delayed and lost packages. So Nordstrom has chosen to put their reputation and customers’ paid for items with a company that has known problems, all to save a few dollars. FedEx and UPS would seem to be a much better partner"

"I didn’t catch his name, but the Tom Ford rep who helped me this morning with exploring some scents was extremely helpful and pleasant! I drove almost an hour just to smell Tom Ford Tuscan Leather before ordering it (a lot of places have it to order but not in stock to try or smell.) He gave me some good information about the scent, showed me a few new ones and helped me make my decision. I’ve been to other Nordstroms and interacted with other fragrance reps who all kind of treated me like answering my questions or talking about different fragrances was a bother, but this Tom Ford rep was patient and polite…the young lady who was working the section pointed me in his direction but she was extremely pleasant as well. Because of these two, I’ve even decided that I’m going to start getting my fragrances from Nordstrom instead of Sephora and I think it would even be worth it to come to this specific location whenever I need more. Just wanted to give flowers for great service!"

"The customer service Daikwan provided was amazing! I went to 6 stores I couldn’t find shoes that I liked in a size 11 so I decided to go to Nordstrom. I was looking for loafers. Daikwan was polite, kind and very helpful he brought as many size 11 loafers that he could find in different styles. I felt appreciate and treated well. I’m thankful for his hard work to provide customers with a great experience."

"I worked with Kyle on two separate occasions he helped my mom with many shoes maybe 15 and he was very patient even though we didn’t buy anything with him. When we were leaving the mall we went back and bought some shoes there I couldn’t find Kyle but we went back because of the great customer service."