Subway

"The subs are now $16 for a foot long, and they don’t tell you that they don’t accept coupons until they’ve made it and you’ve gotten to the register. No coupons, no mobile app redemptions, nothing. Also no napkins available, and the staff was just sitting beside the drink machine on his phone. Would not recommend."

"First of all, they barely speak English. As a southerner, I haven't accent as well. So when I asked you to repeat yourself you should not get upset with me because you're in America in North Carolina and I'm from North Carolina and this is how most North Carolinians speak. As he was asking me my order, He got irritated when I didn't know which bread I wanted. I'm trying to eat healthy. Next I wanted teriyaki sauce on my chicken before he put in the oven. Seemingly that's not an option at this subway. Then I haven't fixed it the way I want it. That was cool. However, I get to the register and the registers asking me for my phone number for my rewards. As I was typing my number, The purchase went through and then charged me a $2.11 because I didn't even finish typing my phone number before the purchase went through. I thought the amount was kind of high but I know with inflation things happen until I receive my receipt. And that's when I saw the tip amount. But they must have needed it. When I raise the question she states she has no way of giving back my money because the tip option was on me when the only thing I was doing was typing in my phone number for my rewards which of course I did not get anyway. You got to take the wins with the losses. Today I lost and I will not return back to this place again."

"Very positive experience!! Food was fresh and delicious, service was kind, and atmosphere was clean. I got my tuna sub as a salad and the man was very kind to prepare it beautifully. He took extra care to cut my tomatoes and assemble things nicely. The lady at the register was friendly and gentle. They were generous and let me fill my water bottle to go because I have a long journey ahead. Thank you for the wonderful experience! A++!!!"

"I’m amazed at the horrible customer service I received from the ogre that works here. I accidentally placed an order at the wrong location and called immediately to cancel to which she yelled at me to get off the phone and take it up woth customer service because she was too busy. I am truly astonished."

"Subway's Footlong Vegetarian Delight has always been a favorite for those seeking a meat-free option. The combination of fresh vegetables, cheeses, and a variety of sauces offers a flavorful and satisfying meal. However, my recent experience was less than delightful. The quality of the ingredients seemed subpar, lacking the usual freshness and crispness. To add to the disappointment, I was unable to redeem a Subway coupon that was advertised, making me question the brand's promotional integrity. It's disheartening to see a brand, once known for its consistency and customer-centric approach, falter in these areas. I genuinely hope Subway takes this feedback to heart and works towards improving both its product quality and promotional transparency. Coupon strategy is pulling crowd to the stores not valued."