Teddy's Pizza

"I have ordered from here, many times. Teddy's pizza is such a gem here in Charlotte and offers great prices. My first time getting food from here was late 2020, I had recently moved here and was looking for good pizza, coming from NY, it's very different to the $1 thin slices you'd get, but either way I ordered from here and it was amazing, forgot about it until late 2021 when we were hungry and looking for pizza that was good, cheap and had delivery accepting cash, Teddy's popped up, we had moved from the apartments right next to Teddy's and needed delivery, hoping taxes and fees wouldn't get us we ordered anyways but to our surprise it came out pretty cheap, from then on we ordered here basically every week, the pizza is so good and sometimes has that nice bake, saucy and ooey gooey cheese that melts into your taste buds with an everlasting satisfaction making you want to come back for more. They have amazing prices and offer delivery for a good radius. The pizza is always steaming and piping hot even after delivery. I have been in the store myself and it is Cleveland Brown heaven, while I don't pay much attention to football, anybody can enjoy the hardcore fan gear in the store with arcade machines and large tvs for football season viewing. Service is amazing but may sometimes be a little off, but that should be expected, Teddy's is such an amazing place and can be super busy with orders flying out the door, whoever answers is nice and to be honest, if Teddy's answers, expect him to be straight forward with you, he may be busy and can be answering the calls himself. It's not just pizza too, they have amazing burgers, pasta, wings and subs. Teddy's is a great place to check out when you're in the area or an amazing place to eat every week when you just don't feel like cooking or don't have anything at home!"

"Some of the best pizza in all of Charlotte. Teddy was great and really personable. Prepared my pizza and wings in a reasonable time, without sacrificing quality. I will gladly be back, frequently. Thanks Teddy and keep up the great work!"

"Been going to Teddy for the last 20 years or so. Back when he was off Plaza Rd. They are the BEST! Garlic Parm wings are not the normal boring ones like wing stop, they mix it with buffalo so you get a spicy, garlicky, cheesey wing. And something about their crust is different from your normal papa johns."

"Well, it’s the end of an era - we’ve placed our last order and will no longer be customers. I’ve been enjoying the pizza here on a weekly basis - it’s the closest I’ve found to what I grew up with. Each week my family places a big order that runs about $70 - not cheap, but usually worth it. Until tonight, when I heard Teddy YELLING over the phone at my daughter-in-law when she called to check on the food that had been ordered nearly 90 minutes before (and promised in 45-60 minutes). Rather than providing a modicum of customer service by apologizing for the delay, which would have been understood, or offering to comp some part of the order, which would have been appreciated, Teddy screamed at my DIL and berated her for calling. He also yelled at someone in the restaurant, “I think it’s time you stopped drinking!” All of this was clearly audible without being on speaker phone. My son called then and got the exact same treatment: yelling and berating from Teddy. We canceled the order since Teddy had “just put the order in” 90 minutes after it was placed and because - frankly - all of us expected that an owner who treats his customers this way is the kind of person that spits on your food, or worse, because you “complained”. Teddy tried to use some logic to explain the delay (“I don’t put the food in until I can get it out”), which suggests they don’t have enough staff to make timely deliveries - not surprising when the owner treats customers (who make him money) with such disregard, as he likely treats his employees (who technically cost him money) even worse. At the end of the day, no amount of “complaining” (even though the call was only checking on the progress) warrants the verbal abuse that Teddy dished out. What a shame. I expect that Teddy will ignore this feedback - or he’ll post another one of his sarcastic replies that reinforces the idea that he doesn’t care the least bit about customer service. Right, “honey”?"