Advance Auto Parts 5125 Poplar Tent Road, Concord, NC 28027

"Don't replace a battery here, first they sold and put in the wrong size, and then they broke and lost the buckets to secure the battery. Bush league rookies."

"They beat them all they were the only store that had all the relays I needed, for my Nissan and for half the price. Of course they had to order two from another store so I'm going to pick them up now. I got my relays and one had been packages wrong from the supplier ski they switched it out no problem. Great store."

"They did a fair job at finding the parts that I needed they were helpful and had some knowledge on what I was talking about great selection in their store had some items I couldn't find at other places I would recommend them to anyone"

"I visited this store location on may 8th at 8:15am. I was having issues trying to figure out how to check my oil because I have a new car and it wasn’t the traditional oil stick type. I went in to the store and there were two guys standing there one of them was on the phone and the other was standing there doing nothing. I looked at the gentleman who was doing nothing to see if he could help me, and he pointed to the other gentleman on the phone. Once the other individual got off the phone I explain my situation to him and asked him what type of oil I needed for my car, he seem very rude almost like I was inconveniencing him. All I needed was for someone to tell me whether or not I needed new oil in my car because I wasn’t sure how to read the dipstick. I don’t know if this individual was having a bad day, or if he was just overwhelmed, which I understand , but as a customer, when you feel like you’re inconveniencing somebody that doesn’t seem right to me. I hope the man that helped me is okay, because he definitely seemed overwhelmed and stressed out"

"I simply just visited to ask for assistance for a gentleman to help me take my oil cap off because it was stuck. He didn't respond to let me know he was going to help me, he just grabbed his coat and headed toward the door to go outside. I then followed him and told him where my car was, and he then had to go get some pliers to remove it. I thanked him for helping me and he just walked off. .... I felt like he was very rude. No standard customer service. It felt like he didn't even want to help to do only that. They lost my business for anything else I may need car related."