Express 3500 Oleander Drive, Wilmington, NC 28403

"Had issue with an online order and customer service at this location was excellent. Most businesses don't take time to resolve issues and I dealt with 2 different managers and both were excellent"

"The staff in this location are amazing. They helped us save over $500 on our order, walking us through the best way to use the coupons and available discounts. You girls rock!"

"My wife and I stopped in today after shopping most of the day. We where tired when we arrived. The staff was absolutely amazing, all of them. The manager and sales girls where so helpful and positive. It was very refreshing and they helped us save a lot off of our purchase. Thank you all!!"

"I just had the absolute best experience with Alissa at this location. She helped me get exactly what I needed and when the customer service line wouldn’t help, she stepped in. There was an issue with a pick up order and I almost wasn’t going to be able to get my stuff. She fixed it gave me a discount to account for all the issues. She is why I will come back you made my day! She deserves recognition for everything she did in such a professional way. Thank you again, Alissa for your help! I will also call corporate and let them know!"

"ALYSSA made the entire experience for me. It’s been years since I shopped Express because I don’t live close to one. BUT. Alyssa changed all of that last night. From the moment I walked in she greeted me, helped me get sizes, made suggestions, de-clothed manikins for me etc. while she was also helping other customers and running all around the store! I was there past close and did not even know it because she was just providing the best customer service she could. I signed up for the rewards when she asked me and then I told her I wanted to the get the credit card. I will be shopping exclusively at Express from now on. I used to shop another brand for my work clothes but their quality does not compare and they no longer have store fronts. Express has it all! Sexy date night outfits, modest (but sexier) work attire, casual but stylish items and stuff for my husband too! So on trend. Alyssa understands all of this and the customers wants/needs! She was very knowledgeable. The other associate was casting looks at us when she walked past, Alyssa expressed that she was having issues and she would be on the floor to help once we were done with the online order. The other associate came off a bit inconvenienced when Alyssa asked for help with the register issue she was having during that online order. When that other associate came over to help, she did not even look at me or acknowledge me when she was standing next to Alyssa. Maybe she was just tired? But you could tell the other associate was not a team player. That was my perspective as a customer who just received the 5-star shopping spree experience. Alyssa sold me hundreds of dollars in merchandise while the other associate had to close. Thank you Alyssa for making my trip worth it! If you visit this store, you will get the VIP treatment from her for sure."