KMS AUTO REPAIR / KOSS MotorSports

"Great and trustworthy shop! The performance upgrades for my Porsche 718 Cayman came out great and has woken up the car! Good, quality service at fair prices which is rare in this space. Thanks to Steve and his crew! Y'all are awesome!"

"Had to bring car back for repairs two days back to back for same repair got charged twice they have younger guys doing the mechanical work who are not qualified or skilled and very overpriced. To answer Steve’s reply I came in shop to get wheel bearings replaced on front side he mentioned rust and the bearings were bad and cvs axles had a leak and also needed repair. After repair was made consequently cost 1100 dollars he told me car was good to go and eventually I should look into getting brakes and rotors replaced down the line but for now everything is good . I picked up car drove around town to my Mother’s house picked some groceries up for her. I probably went 10 miles. In the morning I drove car 20 miles to work because I work in Monroe towards the end of my journey I noticed a disturbing sound of metal against metal and the car also shook when I braked I was 2 mins away from my job came to a stop light after light turned green car refused to drive forward but would go in reverse because a brake caliper came loose. It cost me being late for work messing up my perfect attendance and the tow back to his shop cost me 140 dollars, along with the aggravation and embarrassment of the whole situation. I was told by tow truck driver that brake caliper came loose or the problem was initially overlooked by the younger guys who work in his shop. So in my opinion which I have the right to have Steve should of covered the tow and the 600 more dollars paid to him to now put rotors and brakes on the front only one brake caliper came off in my travel to work but what you do on one side of vehicle it’s necessary to do on the other side. The only thing Steve mentioned that was true yes car may have been in an accident car facts says it was not but who knows I just purchased the car one owner no accidents reported but his shabby work caused brake caliper to come undone which damaged the rotor and brakes on passenger side front. After the vehicle was towed to his shop I called to see what went wrong my question wasn’t answered he just quoted another price of 600 dollars to fix the problem. When I told him I’d wait and go another route cause I would of thought there would be no charge cause his shabby work caused my very bad experience Steve responded that the car was already apart and I said just go ahead and do it I didn’t know until I got there after work what was done realistically he should have called me told me what happened with the truth and told me how much it was going to cost me. 1700 dollars total on a 2009 Honda that I bought to drive back and forth to work. A work car my opinion is that he’s overpriced and charged his not knowing customers substantial amounts of money to furnish his lifestyle. Than Steve had the nerve to call me about my initial review."

"Beware. I went to KMS to have work done on my Mercedes as they claimed to be experts and use the highest quality materials and team members. I do not trust them and will not go here again. After a getting an oil change here ($180), I had an oil leak and brought it back for a diagnosis, they said I needed to replace an oil line to my turbo and quoted additional fees and parts. I took it to another mechanic and they found the following: -They re-used a crush washer which caused an oil leak. This is a no-no. -Used an STP filter (made in China) instead of the Mann Oil Filter required. New mechanic had to do a new oil change to replace the filter which was $140. I asked Steve to refund the oil change and he said no but I could come back for my next oil change and he'd take care of me... no thanks! After some back and forth, I did get the $200 diagnosis fee refunded because that was caused by the crush washer. If I hadn't taken it to another shop I would have paid that and labor on a new oil line! Thankfully I went for a 2nd opinion. I did not get the oil change refunded and had to pay another shop to do another. The other shop also said those STP oil filters have caused other AMG engines to blow from insufficient oil flow. An AMG engine is $20K+"

"KMS did a great job on modifications to my Jeep Wrangler. Everything looks great! The custom suspension, lift kit, tires and rims were just what my daughter wanted. They did everything really quick and thorough. Would highly recommend to anyone needing work on their car or truck."