Papa Johns Pizza

"I have had many issues in the past that have always been resolved which is why we continue ordering. But apparently they do not use their own delivery drivers anymore. So when going through the app I select cash WHICH THEY OBVIOUSLY SEE and then a doordash person shows up. Doordash doesn't use cash so the last few times the dasher has received ridiculous tips because they never have cash on them. Doordash has been willing to fix it until now. Now I'm being told it's been done too many times. I will not be ordering from here anymore. As a huge company you would think they'd be smart enough to take the delivery and cash option off their own app if they don't offer it anymore."

"I can't believe how long it took for me to get one pizza with No one else in line. Like 20mins. Horrible. But that's Papa John's ... 2.8⭐️ is exactly right. Had to cancel. Worst experience ever."

"I order from my location in Monroe North Carolina, which was just some cheese sticks at 11 PM and they were delivered to me 11:21 pm . The issue is I ordered some cheesesteaks and they had no cheese in them. I guess someone was trying to be funny."

"While we absolutely love the food the customer service is extremely poor. We ordered through doordash an 8 piece buffalo wing, a Large spicy garlic stuffed crust the works pizza, Parmesan garlic bread sticks and 4 extra sides of the new spicy garlic sauce. We received a 6 piece wing instead of 8, we received a regular pizza instead of the spicy garlic stuffed crust and did not receive any of the additional spicy garlic sauces that we ordered. When I called Papa Johns the employee Hailey* told me that it was "Not our problem and you need to contact door dash" with a very disrespectful and unprofessional attitude. When I informed her that I would be mentioning her by name in the review she replied "That's fine, I don't care" and hung up the phone. So while the food was a disappointment, the negative review is due to the disrespect and unprofessionalism of your employee Hailey*."

"This is my home store Papa John's, but the last 2 times I've been extremely displeased. Normally I always have given a 5 star to this store; but this time it really bothers me that we ordered 4 medium 1 topping pizzas, and pretty sure this is not ok, that 3 pizzas that are good, and hot. Except the one in the picture I'm attaching to this review, small 1 topping but in a medium box. I'm done and extremely unhappy I believe this is worst then the time the driver only had 2 of our 5 pizzas ordered...."