Dunkin'

"Extremely rude AND at 5:45 am…they woke up made and are taking it out on customers. My order was completely wrong, matter of fact the exact opposite of what I ordered. The person at the window taking orders blamed it on the person putting the orders together. I was the only customer they had inside or drive-through. . The drive-they person snatched the bag out of my hand and thru the other one into it. Yes….and it was cold when it should have been hot…it’s a shame to see people that hate their jobs so much and treat people like they don’t matter…"

"Guys, there is a huge opportunity to be great and be an awesome DD in our community. The recipe is very simple. Most people get doughnuts to share with their kids at home. Yet, most of the time i come you don't have doughnuts most kids like. You do however, have a bunch of other "boring" doughnuts sitting out so it's not lack of time or labor, just common sense. I really want to keep coming here and not drive 20 mins to KK."

"As soon as you step in, you notice how clean the dining area is kept. There's was no trash on any table with plenty of room to sit and eat. There is a kiosk you can order from and pay, so everything is kept moving smoothly. It's a nice touch to serving dine in customers without interrupting employees who are serving drive-through window customers. They were fully stocked with warm, fresh doughnuts for the morning rush of customers. I tried the avocado toast. It was whipped avocado spread served on a warm slice of bread. When you bite in, you taste the warm toast followed by the cold avocado spread. It's a mix combination but goes well together. Will definitely order this again."

"Drive thru order for cappuccino with milk only and no coffee. Other cappuccino order, asked for 1 Splenda. Added 3. This is not the first time they messed up order. Please train staff to be more responsible. I see other reviewers with claiming similar issues."

"This particular Dunkin' has been problematic for the last couple of years, whether it's customer service, getting the order right or the long wait times. When I do go inside, I typically see the staff standing around and talking with one another, not paying attention to the long lines at drive thru. There have been times where the donuts I get are cold and stale like they've been sitting there for about 7 hours and the coffee, well it's not really coffee but more like water with a coffee taste. I agree with other reviewers that the staff can be rude and not customer service oriented, the can be indifferent to your needs and basically they want you out of the store as quickly as possible so they can get back to talking amongst each other. Full disclosure, I only visit this location because it's close to my home and my daughter likes the doughnut holes but not the doughnuts...go figure! If you don't mind driving a bit further then I would skip this location and go to another establishment that values customer service, is professional, courteous and willing to show appreciation for your patronage."