The Home Depot

"Absolute nightmare of a delivery experience with a destroyed doorframe & torn up kitchen floor when our refrigerator was delivered. Additionally, and I'm sure that this is a corporate rule, know that if you ever make a purchase with a gift card at Home Depot & have to make a return they make you choose if you want in-store OR online credit back & the two are not interchangeable. So, for example, if you choose your credit back as online, that credit/gift card can ONLY be used online & is no good in store then vice-versa. So beware if Home Depot is a gift card you give during the holidays. Ridiculous policy for any business."

"Gone are the days when you could readily find an enthusiastic, sometimes overly so, employee willing to answer questions, help you find something, or lend a hand. We bought a bathtub that was labeled as a right-hand drain, got it home and the installers opened the box to find a left-hand drain. This cost me two extra hours of their labor while we returned it, and got the correct one. Not even so much as a apology was offered."

"Everything you could ask for appliances, home projects, electrical services, hvac, seasonal decorations, bar-b-qs, lawn services, lumber, household products and a garden center. The folks take the time to help you with any questions you have and offer ideas and solutions for all your projects. Shop in person or on line. Specials all the time. Great bargains on paper goods and lighting. Full service paint department. I even bought an electric hand held bug zapper. It;s fun. Use the Home Depot credit card for no interest savings on many purchases. Your satisfaction is their goal."

"Had a great experience today at Home Depot, both the lady at customer service and the young man who checked us out, Tristan, provided excellent customer service when I didn’t have my credit card and Tristan made sure to capture my husbands military service. We were also thrilled with our purchases, some beautiful plants for the screened in porch and a great deal on a Hampton Bay 11 FT offset umbrella with LED lights."