Advance Auto Parts 505 Parkway, Sevierville, TN 37862

"Everything went great store was well stocked and employees were knowledgeable and helpful"

"Had the worst experience with this location. Purchased a temperature sensor in which mechanic said they no longer needed because they had fixed my issue without having to use new item, upon trying to return after an hour to store they're going to le me know that store won't do a refund on the item at all.."

"Beware. They don't accept returns for unopened or unused parts anymore. Purchased a climate control part to fix a bad heater at 12pm. Ended up figuring out the problem and didn't even open the box. Went to return at 240pm and they said no. I'm not sure if it's this particular store or what but these companies are getting super greedy when you won't take back a part that hasn't been touched. If they had said up front you can't return this item then I'd be ok with it but I've never not been able to return a part that's unused. Stick with O'Reilly ! I feel bad that I've been shopping at this store. It won't happen again."

"We use this store as our landmark to turn and head back home but yesterday I went inside to buy some gasket sealer/maker goo. The guy that was working was kind and knowledgeable. He is also the reason that I now know that the sun sphere in Knoxville not only has a floor for tours.. it also has a restaurant on a higher floor."

"I was on vacation from Michigan and I had a wheel hub go out on the car. The gentleman’s name that helped me was Zack he was very knowledgeable and respectful with excellent customer service. I would highly recommend this place. Not to mention I had to change the hub out in their parking lot and they didn’t have a problem with it. They even allowed me to wash my hands afterwards. Thank you again Zack."