Taco Bell,

836 Foothills Mall Drive, Maryville, TN 37801

"There is absolutely no logical reason that this store has been this poor in service for THIS LONG! These reviews, all of the exact same nature, date back months, even a year! I too, have had to wait in the ridiculously long drive through, and ended up going somewhere else ON MULTIPLE OCCASIONS! We will definitely not return to this Taco Bell Playhouse where I get EZ-Bake quality food."

"GO TO ALCOA, Calderwell St instead!!! I have went here 4 times in the last month and it has been awful every time. My order has been wrong twice, the food is barely luke warm (being very generous as once it was ice cold). I don't eat in my car so I don't realize until 5 mins later when I'm at my apartment. Yesterday they couldn't serve food period because only one person showed up for their shift, or at least that is what I was told. The time I received 5 incorrect items (wrong burrito), and was overcharged for a medium mountain dew at 3pm (it should be a dollar) I tried going back the next day to see if they would right the situation. I spoke to a woman who told me that since I didn't have the receipt and it wasn't the same day I was out of luck and there is nothing they could do. I try to wait until I've been incredibly wronged or have had 3 bad experiences before leaving a negative review as I don't want to hurt anyone's livelihood or slander a business. This location is just absolutely awful, and was given more chances than most (it's so close to home and I just wish it was decent.) Maybe they have hire turnover and undertrained employees but it is just sub par and if you want taco bell you should go elsewhere."

"Whoever owns this location should be ashamed. They only have four people working the lunch rush and force you to use a kiosk to order. The employees have no support from their owner. This is an extremely busy location and if the owner cared about his customers or employees people would be able to get food without having to wait thirty minutes."

"The most recent visit was good. It's a bit cold in the lobby for it being December. Turn on the heat! But, other than that, the staff is friendly enough. Kasina is the best! And, the food always hits the spot."

"The manager like to hide and not come talk to u when they give u ice cold food to eat bc u had to wait in there long long line at the drive thru bc the manager can not run a store she needs help bad this is the worst restaurant I've seen for sure to give a customer ice cold food then hide and not come talk to the customer wow ya bad manager for sure the Mexican pizza was not even in the box it was all hang out the box laying half in box half in the bag the cheese was stuck everywhere was jus plan nasty I would not food that nasty ice cold food to nobody jus bad service."