Krispy Kreme 6201 Kingston Pike, Knoxville, TN 37919

"Very disappointed, I have never had a bad experience here but this time was greeted with poor attitude, rude sarcasm, terrible selection, stale donuts and a dirty store. I watched them lose business with over 5 other customers after me that just walked out because of the attitude and selection. But three young lady’s walk in and the gentleman’s attitude changes. What a joke. All I can say is be better, your employee turned on a switch to be nice with who he wanted too and I’m sure your manager wouldn’t be happy with the lack of selection."

"Got here right at 5:30 and got donuts at a reasonable time, a steady line came in behind us. A mobile coffee order was also placed right at 5:30. At 6:10, after waiting 40 minutes, one got back in line just to ask for a refund on the coffee. They stated someone would make the coffee. I don’t want it anymore. 40 minutes for some coffee. I’m sorry, but absolutely terrible. No one even apologized until the manager came out. Maybe look into mobile orders please."

"Stop by here to get some donuts. This will be the last time I ever order from Krispy crème. Poor customer service. Icing all over box and doughnuts smashed. Don’t ask me to call or email. Can’t make it right the first don’t need a second time"

"Happy National Donut Day! The donuts are delicious! I will say, knowing how busy today likely would be the wait wasn't as bad as we expected but it could have been better and more organized. People didn't know where to stand for call ahead/online orders vs walk-ins. The donuts also seemed smaller than usual (we did not order minis). But overall, we still love Krispy Kreme, we just might avoid it or just go through the drive-thru next time."

"The doughnuts are great but the experience makes it worth the stop. Krispy Kreme is known for hot off the rack doughnuts but what makes this location great is the large viewing area where you see them made. You can sit at your table and be memorized by the doughnuts making their way down the line. We enjoy just sitting and watching. Relax have a doughnut."