Lowe's Home Improvement

"Store is understaffed. Only self checkout available. The poor self checkout attendant who was doing the best she could couldn't find the item number of our clearance rug. No head cashier, someone was at lunch, etc. Manager couldn't be easily found to help. If you're going to force people to use the self checkout only, the people attending should have the power to help ring up an item."

"Called to speak to a manager twice and they hung up on me both times. I have a store credit that my father gave to me which is the same name as mine so there is no confusion or deception and they would not allow me to use it. Its only 45 bucks and apparently that 45 dollars is not worth keeping my business. I wish the store manager David Trask would call me back. Seems its small potatoes to them and I am not worth their time. On another note Faith helped me the other day in the store locate a Gas leak detector when 2 other employees gave up. She's the best. Thanks Faith"

"I will avoid shopping at this Lowe’s unless I have no other option. I placed an order for a grill on 12/19 that was set to be assembled and ready for pickup on 12/22. I received a notification that the order wouldn’t be ready on time and because it was the holiday season I wasn’t stressed about it. I then received a phone call on 12/23 asking why I had not picked up the grill. I told them about the notification and informed me that it hadn’t been assembled yet; I chose to wait until assembly was complete. Considering the holidays I didn’t call to check on the status of the order until 1/11. I was informed they had one assembled and would hold it for me. I informed them that I wouldn’t be able to pick it up until 1/13 due to my work schedule. I then received a phone call today 1/12 asking me if I was coming to pick up the grill."