Overlook Restaurant

"Dined here for the first time, arrived for brunch. The food was fair, but nothing exceptional, and the prices were reasonable. Entering the hotel lobby, it was beautiful, clean and very elegant, and the restaurant looked relatively nice to sit down. First impression was the meal would be elevated to match the surroundings. The waiter was nice, but slow to refill our drinks when they were empty, even with only 4 other diners. The buffet was clean and the food looked appetizing, but it was bland and basic. The coffee was bitter and tasted old. It could not be disguised, no matter how much sugar and cream I added. The yogurt parfait bar was the best part of the dining experience. Overall, not the greatest restaurant food, but not the worst. I would dine there again, but next time I'll just know what to expect."

"Gorgeous view with incredible food. My husband hates heights braved it to come back for the French onion soup and chicken wings. Well worth the stop."

"LOOKS CAN BE DECEIVING - Cautious Consideration Advised: Unfavorable Dining Experience It is with a heavy heart that I feel compelled to share my recent encounter at this particular restaurant. While the dining room may exude an ambiance of sophistication and elegance, it regrettably fails to uphold the standards of quality and cleanliness that one would expect from a reputable establishment. Firstly, it is disconcerting to note that the restaurant received a sanitation score of 95, which is deemed unacceptable for a dining establishment. This rating raises concerns about the adherence to proper food handling and cleanliness protocols, potentially compromising the well-being of patrons. During our visit, my companions and I ordered two burgers accompanied by fries. To our dismay, the quality of the food was remarkably poor, both in terms of preparation and hygiene. Tragically, the aftermath of our meal resulted in an unfortunate bout of food poisoning that lasted for an agonizing five hours into the night. The physical discomfort endured during this time left us unable to find respite in sleep. It is disheartening to report that when we reached out to the management, comprised of individuals named Lori, Amy, and Kacy, their response regarding a possible refund was disappointing. They explicitly stated that no reimbursement would be provided, displaying a lack of empathy and understanding toward the distressing situation we experienced. Considering the circumstances, I strongly advise against dining at this establishment. The combination of low food quality, unsatisfactory cleanliness standards, and the unwillingness of the management to address customer concerns leaves much to be desired. I encourage you to explore alternative dining options that prioritize customer satisfaction, hygiene, and culinary excellence. Please exercise caution and make an informed decision when selecting a dining venue that aligns with your expectations and prioritizes your well-being."

"Service was quick. The turkey club was one of the beat I have had. Many times club sandwiches tend to be overloaded and difficult to eat. This was, while well built, was balanced. The avocado was a nice touch. The fries were overflowing the basket in which they were served, similar to the way they are served in German and Swiss restaurants. They were perfectly crisp on the outside and fluffy on the inside. Recommend."

"We were quite delighted by the perfectly prepared and plated food and drinks at the Crowne Plaza Asheville Resort. Everyone was exceptionally friendly and more than accommodating to our specific requests. My husband ordered the center-cut Sirloin with blue cheese, garlic mashed potatoes and grilled asparagus. I ordered a tuna special topped with citrus veggies and rice. We both requested rare and both arrived as desired. We ended the meal with a raspberry cheesecake. The new food and beverage manager was terrific along with Patsy the hostess and our server Salam. The property is older but well-maintained and once the curtains were open, the evening view overlooking the resort was nice."