Chipotle Mexican Grill 5414 University Parkway, Winston-Salem, NC 27105

"I had a very good experience with their catering for my daughter’s birthday party. The chef who made our order had everything hot and ready at the time we designated online. He even helped bring the order to my car when I came in to pick it up. Best of all, the food was excellent! I commend this location for a job well done. (Regular operations didn’t miss a beat either!) Kudos to this team. Thank you."

"I got a Burrito for my wife and it looks like a baked potato and is hard as a rock on the outside. They said the boy that was making it was new, we should not have to suffer and I understand new, so someone should have been teaching him. This thing is terrible!!!! Order # 399 I also said no Guacamole and when I got in the car and looked at the ticket, they had put it in a cup and charged ne $2.80 ???? I took it back and got a refund. Would not recommend Chipotle at all, much better places!!!!"

"Not a very good experience for me. Ordered my burrito bowl online and set the pickup time. When I got to the drive thru (at the specified time), she asked me for my name twice and the order was NOT ready. Had to wait on them to make it. Then when I got home, my bowl was full of rice and fajita veggies but barely ANY CHICKEN! There was literally only a couple of pieces of chicken. Will NOT eat at this location again."

"I love Chipotles food, and I was very excited that one was opening closer to me than the mall so that I could go more often. The food is still just as good, however the service needs major improvement. Ordering online and picking up curbside is very convenient, but you never get nearly as much food as you do going inside. I get extra rice, but to actually get the extra portion I have to go inside. The service seems kind of lazy and doesn't want to work when it's not busy. They don't give me napkins and silverware and they were out of cilantro, chips, and guac when I went there last. I get that I got there an hour before closing, but they shouldn't have been out of muliple things already."

"I am not sure what is up with this location lately. This is the third time I have ordered a salad, and they didn't include the vinaigrette. A salad with no dressing is a huge disappointment. In addition, lately their chicken has been so fatty as to be inedible. The staff is often rude, especially the manager."