Custom Muffler Tire & Quick Lube

"DO NOT GO HERE, sorry excuse of a car shop. Decided to give them another shot after multiple bad experiences, my bad for thinking anything would be different. Waited almost 90 minutes for a simple car inspection with one other person. Would trust the school of the blind with my truck more than these folks."

"To put it simply, the mechanics here do not know how to do basic car work, needed an oil change and to check how much life I have on my break pads before the holidays and came here hoping to get it done as I didn't have time to do it myself before I needed to travel, they got it done I picked up my car and was on my way. To my surprise, I ended up leaking oil all vacation because they didn't screw in the plug, also they cross threaded my lugs when checking my breaks, now I'm SOL and need a whole new hub, thanks Guys you suck"

"We were in town for the holiday and had some issues. It was a few days before Thanksgiving, but they got us in. Made the repairs really quickly and for a reasonable price. Can't thank them enough"

"I recently had an experience at this car repair shop, and unfortunately, it was quite disappointing. I initially received a quote over the phone, which I confirmed twice to make sure I understood it correctly. I even asked about the cost after tax and agreed to the estimated total. However, upon picking up my car and paying, I was presented with a bill that exceeded our initial agreement, with no explanation. When I raised my concerns, the lady at the front desk adjusted the price by changing the parts cost, but it was still higher than what I was told. I insisted that what I heard on the phone included both before and after-tax costs, and I was certain because I asked for a price repetition. This kind of inconsistency left me quite wary. If unforeseen issues arose that required additional expenses, a simple phone call to discuss the situation would have been appreciated. Instead, I felt as though I was being presented with an inflated price that I had never agreed to. The swift and seemingly arbitrary changes made to the bill when I pointed out the discrepancy were concerning. It left me questioning the transparency of their pricing. My advice would be to exercise caution when dealing with this repair shop. Honest and clear communication regarding any changes in price should be a priority, rather than altering the cost without proper explanation or consent."

"I love this place! Honest car service businesses are rare and Custom Muffler Tire and Quick lube has treated me well every time I go in. They took care of my state inspections quickly and professionally each year before registration is due. Because of my good experience with them, I purchased 2 sets of four tires for both my cars this year and they had great prices and great service. Finally, I called to ask if they repair tires because I had run over a screw. They told me they did and gave me a price. I asked another question and let them know they replaced my tires a few months ago. The receptionist let me know that flat repairs are included in the tire sales and there would be no charge. She could have easily charged me and I would not know the difference."