NYU Langone Brooklyn Medical Associates—Bensonhurst

"I asked the receptionist if I could see a doctor for a back injury, I wanted to get a doctor’s note for my employer so I could be excused from work. She told me we don’t just hand out doctor’s notes here, you need to see a doctor for that.. clearly I’m here to see if I can see a doctor and go from there. I’m asking questions because I don’t know, no need to be rude. She continued to give me an attitude when telling me to sign in. Long story short I left. I don’t know where the disconnect occurred but she has poor customer service skills."

"Rimma the recptionist is extremely rude. She spent nearly 10 minutes chatting with the person ahead of me, but was abrupt and immediately dismissive with me thereafter when I needed to make a follow up appointment, which is especially unhelpful in a cardiologist office! I've been to many other NYU Langone locations throughout the city and the bedside manner is severely lacking at this one."

"A receptionist Rimma, a receptionist of Dr. Nina Kushner, MD hangs up on patients, another receptionist who didn't state her name picked up and argues and interrupted a patient arguing that a patient switched PCPs when the patient actually said that it was only a 1 time visit as Dr. Kushner is always overbooked. The patient clearly said that she doesn't want to be Inna Geller's patient - staff never changed this in the patients' chart. The patient has unusually high blood pressure and nausea, but they decided to offer to put a patient on the waiting list instead and offering to wait for an appointment next month which is clearly unacceptable."

"I m coming with my mom nyu hospital emergency department Doctor is kind and professional so sweet and nice specially camila she is very sweet and nice and doing good job camila"

"Be prepared to wait... and wait.... and wait... And disregard the doctor-patient confidentiality as they will talk amongst themselves and others about the patient's private health."