Summit Health

"The dermatologist gave me low estimate before treatment and billed over 5x higher price later, and the billing dept will not do anything about it."

"Absolutely horrible! Went there on Dec 10. My son and I are really sick. We were told we have to go home and get better by ourselves. It will pass in 5 days. It’s Dec 23. I’m sicker! Went to another urgent care. Finally got antibiotics. The other urgent care was shocked."

"Complain about Dr James A Levey, MD - I had bad experiences with this doctor and I do not recommend him. I had a few appointments with him during my prenatal care (it was through a group called Summit Health with several doctors) and he delivered my second baby in January/2023. In one of the appointments at the end of my pregnancy, he performed a very painful and unnecessary cervix exam without giving me any heads-up or explanation regarding the pros and cons of the exam. Despite the awards on his office wall, he did not provide me with a good healthcare experience. I went into labor on a holiday... and guess who was on duty? him. He was the one who delivered my son and I don't have good memories related to this doctor. I remember him shaking his head doing a NO while I was very uncomfortable getting the epidural while 9 centimeters dilated. He then broke my water without my consent. Also when it was time to push, he said I was doing it wrong and again moved his head from side to side in a disapproving gesture. I didn't feel cared for or safe. I had to verbalize while pushing, for him to have more patience, my husband also said 'She's doing her best to push, be more patient'. After delivering my baby, he didn't say anything, I had to ask about the placenta’s afterbirth and about the tearing. He has very bad bedside manners. I don’t recommend him!"

"They make you make appt 6 months in advance. And when you go there they can’t see you because running behind. It is ridiculous. And don’t have any appoints until next few months. They don’t care if your insurance is ending. Point of doing annual check up is to catch things early but smg doesn’t care for outcomes."

"It was my first time there and I was running late and called ahead of time to let them know. They said they had 15 minutes grace period. I arrived there within the 15 minutes period, but to the wrong building (as they have two buildings with different specialties). There was no receptionist present in the wrong building so I kept waiting for about 5 minutes. Then I went to check the other building, which has the dermatologist. The receptionist was understanding and kind enough to let me in. After they let me in and started taking the history of my condition, Dr. Beck decided not to see me. The dr sent someone instead of telling me themselves. I understand, and wasn’t expected to get in in the first place, but they were extremely rude and let me go after they let me in!!"